Thank you -Our Experience was Wonderful

Serenade of the Seas Cruise Review to Caribbean - Western

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 10

Overall Rating:

5 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 14, 2015
Ship: Serenade of the Seas
Cabin Type: Balcony
Cabin Number: 8008
Traveled As: Couple
Reviewed: 3 years ago

Being first time cruisers this was such a JOY to experience. 

We had one glitch: Our ship left Jamaica about an hour later than usual due to late passengers returning to ship. It happens and sometimes cannot be helped. We understand that. But...

Our time in Grand Caymen was cut short. We did not get to take the excursion we booked with to the turtle refue and to the town of HELL. We were supposed to dock at 7 but it was l 9:30 and then lhad to be back by 3:15 to leave early to make Cozumel on schedule. Being that we had to take tender boats to shore we did not make our excursion. Yes, disappointed. I did buy trip insurance and hopefully will be able to get some type of refund for this excursion. 

Everything else from start to finish was perfect. The crew was so accomodating and friendly. Lots of smiles and laughs throughout the week. The sea cooperated with smoothe waters for the duration of the trip. Our room was wonderful. The balcony surely was a big plus and we enjoyed it day and night. The entertainment was good at night. There was so much to do we were busy all the time. Food was good both at the Windjammer buffet and the main diningroom. Our server, Jose, and his assistant were excellent. We met new people with whom we hope to be in touch through emails and txts. We enjoyed this trip so much we plan on another next year. 

Royal Caribbean will not sail from New Orleans in 2016. Perhaps the approx. 8 hours it takes from port out away from the Mississippi River is one reason. Our next cruise will be booked out of Galveston. Looking forward to the Liberty of the Seas in 2016.  

A big thank you to Jackie Greenwood who answered my silly questions, helped me register online, and gave us great tips to make our first cruise a memorable one. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Unpack on Saturday afternoon. Then forget it and enjoy the week. Oscar, our cabin Steward was informative, accomodating, pleasant, and willing to check on us to make sure we had ice daily. I had a cooler in my room for my insulin and they were very willing to help out with any request. Our cabin was always clean and taken care of.

Ship Tip

Make sure you go to the diningroom in the evening. Food and service are excellent and you get to share your day on board or at port with those at your table. Great conversation and relaxing slow down time for social exchanges. You learn about those at your table and become friends by weeks end.

5 out of 5
takes about 8 hours from port to free waters.
5 out of 5
travel to Montego Bay, Lunch at Margaritaville, and beach
3 out of 5
Stayed on board. Too rushed ( I use a cane and cannot move quickly). Arrived Late left early and did not make our excursion. Tender boats. Was unsure of this with shortened time.
5 out of 5
extremely nice
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