Worst Royal ship option! No repeat sail.
Serenade of the Seas Cruise Review to Caribbean - Bahamas
Ship: Serenade of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 3 years ago
Review SummaryThis was our first Royal cruise\, but our 4th cruise in the last 3 years. It was easily the worst. It was clearly meant for older clientele or families\, as there were no options for activities during the day or late at night. The entertainment\, which is usually the highlight of our cruises\, was very eclectic and catered for an older clientele. The entertainers were talented\, but the shows became stale and repeated themselves a lot. The cruise director was also only present in the evenings\, and was off-putting in his old-fashioned\, non-genuine demeanor.
After the one evening show\, if you want to go to one of the two pools or 3 hot tubs on board\, good luck. They were advertised as 24-hours\, but were consistently closed every night for an unknown amount of time. It was never advertised when they would be closed\, or when they would reopen. There was no adult water slides either. The pool in the \"adult only\" area was never monitored for children.
If you wanted to grab a bit to eat after 8:30\, you'll be mostly out of luck. They close down the one and only buffet area very early\, which includes the self-serve soft-serve ice cream (my favorite!). There is one caf open in the evening\, but they served the same food every night\, limited to sandwiches and salads. If you wanted water or juice in the main buffet area\, you had to wait in line for an attendant to serve you! It was ridiculous\, and a waste of man hours! We wanted to eat outside\, but there was not one outside table to allow us to eat.
We heard good reviews about the pay-for restaurants on board\, but we only went to the free one. It was hit or miss on taste\, quality. Although our waiter was very nice\, he was inconsistent and provided poor service every night. Our dinner experience sometimes only took 40 minutes\, where other nights it took 2 hours based on the service speed. We often didn't received the food we ordered or drink service\, and our waiter admitted he had large
Food and Dining
They had only a few photo options on the cruise\, and they were always directly in the walk-way\, blocking our egress or causing us to jump in forward of their picture. The photographer at dinner would come around at the most terrible times\, forcing pictures when we had mouths full of food.
Service and Staff
Cabin / Stateroom
Pros: live band at the shows\, the electronic \"what's going around on the ship\"
Cons: no late night dining options\, no day-time or late-night entertainment\, no self-serve drink stations or near the pool\, no outdoor eating place or food options\,