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Serenade of the Seas Cruise Review to Caribbean - Southern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: July 31, 2011
Ship: Serenade of the Seas
Cabin Type: Suite
Traveled As: Singles/Friends
Reviewed: 6 years ago

From the day of embarkation, priority lines for suite guests meant nothing. In fact, it almost felt like we were treated more rudely for being in these lines. The food and service in the main dining room were so poor that we ate in the buffet dining after the first night. Excursions were of mediocre quality, as were most of the nightly entertainments. Ports of call that were exceptional are: St. Maartin, Barbados, and Antigua. Both St. Lucia and St. Croix were disappointing. Our spa experience and our room steward were the high points of the cruise line.

Food and Dining

3 out of 5
Main dining room had poor food and service, but other areas had much better food and service. Dining times may have been more flexible, but we were not given this option when we booked, and the request to change tables met with resistance.


3 out of 5
The variety and schedule of entertainments offered was good (on par with most). The quality was a bit below average.

Service and Staff

3 out of 5
Room steward was best example of how the job should have been done. Most others only did what was asked and no more. "Offers" of customer service were non-existant. And believe it or not, I was polite and friendly at all times, even when the situation warranted a rude response on my part.

Ship Quality

3 out of 5
Several days into the cruise an odor of sewage started in the lower decks which slowly made its way up to the higher decks as the days went on. By the last day, our toilets were not working on deck 10.

Cabin / Stateroom

3 out of 5
Good size suite kept in excellent condition by our room steward; however, the suites on Holland America are larger for similar price, and we had to keep asking for ice in the wine bucket.
5 out of 5
Beautiful waters surround this island!
Don't Miss: The beach!
1 out of 5
The drive in volcano is actually a glorified hot springs which isn't even very glorified. The roads are terrible all over the island. We missed seeing the waterfall in the rain forest because of landslides, but heard it was beautiful.
Don't Miss: Miss this island!
5 out of 5
One of the prettier islands with better roads and a very friendly populace. We took the "Best of Barbados" tour and thoroughly enjoyed it. The Wildlife refuge with monkeys was wonderful.
Don't Miss: Harrison's Cave and/or snorkeling (lots of colorful fish and sea turtles)
5 out of 5
The most beautiful of all the water that we saw on the cruise was around St. Maartin. We found a sort of flea market near the water in Marigot that was fun to shop in and much cheaper than most places had been.
Don't Miss: Flea market in Marigot and the water!
1 out of 5
Didn't care for this island at all. Little to see or do, terrible roads and poverty evident everwhere.
Don't Miss: Miss this island!

Pros: Barbados, Antigua, and St. Maartin

Cons: Most of the service connected with the Royal Caribbean cruise line.

Recommends Serenade of the Seas? No.

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