Been to Paradise - Thanks RCL!
Serenade of the Seas Cruise Review to Caribbean - Southern
Ship: Serenade of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 7 years ago
Review SummaryTo our VTG Agent Russell Edgerton and the entire RCL staff.... we are ready to go again!
by seagypsy60, Jan 29 '11
Bravo!! VTG & Royal Carib - can't get any better than that!
This was a first time cruise for myself and my disabled mother. What a wonderful way to go! Vacations To Go's agent, Russel Edgerton was extremely helpful, pleasant and informative. Although we booked very late, after telling him my concerns he got us a good room, and later upgraded it to a disabled room to accomodate my mother. What a gem! Everything was done so efficiently I almost didn't realize I had booked a cruise. Royal Caribbean's Serenade of the Sea experience was superb! The ship is gorgeous. The service, food, friendliness, cleanliness and care; everything was top of the line. The crew was especially friendly and helpful. When we left, we felt we were leaving behind "old friends" . The initial boarding the ship, disembarking and returning for island hops and the island tours was quick and easy. Help and courtesy were given to my disabled mother by the all of the staff. She used a travel scooter to navigate easily around the ship's interiors, decks and docks without any issues. To top it off, Vacations To Go surprised us with a lovely bottle of wine waiting for us in the cabin. Thank You VTG for making first time cruisers believers in the best. We spent a little more for extras than we had planned, but it was definitely worth every penny. We'll be back again.
Eva P. & Melissa R. Wisconsin
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The cleanliness and friendliness and our "disabled" room
Cons: Not being able to bring alcohol purchased on board for usage