Southern Carribean Cruise

Item: Serenade of the Seas
Rating: 2
Author: DeanH1

Serenade of the Seas Cruise Review to Caribbean - Southern

DeanH1

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 32

Overall rating:

2 out of 5

Verified Review

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 11, 2010

Ship: Serenade of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 13 years ago

Review summary

This ship is in need of some major refurbishing. Top of railings that are teak were missing with tape holding some sort of padding in place. In addition to the tape there was twine holding the padding in place. The track was in poor shape with large areas of running surface missing. These are but two examples of how poorly this ship is being maintained. The ship was generally clean where the staff was always cleaning. The chaise lounges looked like they haven't been cleaned in a very long time.

Ship experiences

Food and Dining

1 out of 5

This by far was the biggest disappointment. The main dining food was lack luster and boarding on poor quality. The Windjammer Cafe had much better selections and the quality was better. The Portofino Restaurant was good and provided the quality of food that should have been available in the main dining room. We have sailed with Princess, Norwiegan and Carnival and this bar far had the poorest food in the main dining room. Other food was probably on par with Carnival.

Entertainment

3 out of 5

The shows were average for most cruise ships. The options available were limited and not much outside of the main theater.

Service and Staff

5 out of 5

Everyone was very helpful, greeted you each time and where consistently working to achieve your satisfaction. The waiters did their best with the poor quality of food. Their service was prompt and effecient.

Ship Quality

1 out of 5

Cleanliness was good, decor was nice. There to be many areas of ongoing maintenance that have not been attended too.

Cabin / Stateroom

3 out of 5

Stateroom was fine. Drapes needed to be cleaned. They repalce the old tube TV mid way through the trip with a new smaller flat screen. The base of the old TV was used for the flat screen with the anchor holes from the prior TV being left just as when the screws came out. It appears there is a real lack of detail to work they do on this ship.

Ports of call

Frederiksted, St. Croix, U.S.V.I.

1 out of 5

Not a lot to do here either. The tours are predictable.

Thumbs Up 0

Charlotte Amalie, St. Thomas

3 out of 5

We have been here many times and there just isn't much to do other than shop.

Thumbs Up 0

St. John's, Antigua

3 out of 5

It rained so hard while we were in this port we were unable to go to the beach. A real disappointment

Thumbs Up 0

Roseau, Dominica

3 out of 5

Again pretty predictable tours. Great waterfalls, but the tours that last 3 1/2 hours are primarily spent driving to the sites. They take a long drive to get to the sites, and then on the return it is about half that time to get back to the ship.

Thumbs Up 0

Don't Miss: Waterfall and Emerald Pool are good

St. George's, Grenada

3 out of 5

Again predictable tours. Same issue with Dominica. Not many sites so most time is spent riding in a but

Thumbs Up 0

Don't Miss: Waterfalls

Pros: Staff service

Cons: Food