Serenade of the Seas Cruise Review to Caribbean - Southern
The ship was well maintained, the staff was courteous and bent over backwards to provide an excellent experience. One of the most important customer service courtesies was that almost the entire staff new my name and remembered me even after several days. Name remembering was extraordinay.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: excellent customer service
Cons: hallway smell