Sapphire Princess Cruise Review to Mexico

Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
26

3 out of 5

Average cruise

Sail Date: December 01, 2008

Reviewed: 7 years ago

Traveled As: Family w/young children

Room Type: Balcony

Sailed on the Sapphire Princess for New Years to celebrate parents 50th Wedding Anniversary. We were a party of 13 and emphasized, while booking, the reason for our travel and the requirement that we be seated together for dinner. We were informed at the time of booking that the tables could only accommodate ten, but that they would seat the additional three at an adjacent table. When we arrived at the dining room the first evening, we quickly realized that we were spread out among three tables on opposite sides of the dinning room. Two of our family members missed dinner that evening to complain to the maitre d. The amount of people in line to see the maitre d (the only individual who apparently can change seating arrangements) clearly indicated that seating mismanagement was a common occurrence on the Sapphire. The issue was resolved by the second night - only after persistently indicating that anything other than a resolution was not acceptable. Aside from this incident, which left a bad first impression, the trip was pretty uneventful. The dining room menu had a wonderful selection every evening. The cuisine did not disappoint. The shows were average. Professional dancers made frequent mistakes, comedian was mildly amusing, and game shows were not very creative. The comedian that joined the ship mid-voyage was very entertaining. The only staff members that went above and beyond were the head waiter assigned to our table and the childrens table and the individual that serviced our cabin twice a day. Everyone else-including front desk staff seemed annoyed. We tolerated the attitudes because we can understand how difficult it must be to remain on a ship six months at a time. Pools and chairs were consistently over-crowded, again understandable because ship was fully booked. If one cannot tolerate crowds, the holiday cruise should be avoided. Rules should be enforced, however. Princess Patter consistently indicated pool chairs could not be reserved, but nothing was done to prevent this consistent occurrence. Have not cruised enough to recommend this ship, however in comparison to a previous cruise-food quality & cabin space and cleanliness were better on this ship. Shows were better on previous ship(different line). Soft serve ice cream(a nice little perk) was also complementary on previous ship.

Pros: Food Quality

Cons: Lack of organization and over-crowded pools

Recommends Sapphire Princess? No.

Entertainment
Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs
Brother's children, ages 8 & 11 enjoyed activities offered


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