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1291 Ruby Princess Reviews

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3.8

Good and fun by britthayman

Sail date: / Traveled as: Large Group
Ship: Ruby Princess / Destination: Alaska - Inside Passage

Ports and excursions were fun, but on ship entertainment lacked.

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2.0

Medallion internet onboard is quite... by 420Mark

Sail date: /
Ship: Ruby Princess

Medallion internet onboard is quite frustratingly slow. After being on board for 5 days already, it gets frustrating. Good enough but slow compared to mobile or home service.

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Was this review helpful? 4
4 Comments
4.3

Great first time. by Mrdavidl

Sail date: / Traveled as: Couple
Ship: Ruby Princess

Anniversary cruise with friends. Amazing! Alaska was incredible.

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4.0

We cruised on Princess Ruby... by bedeby9

Sail date: /
Ship: Ruby Princess

We cruised on Princess Ruby July 6 -13th, 2019 to Alaska out of Seattle. The Ruby could use some updates. We our daughter and friends had a balcony cabin on Caribe deck 10 C619, C623, C629. Beware of Toilet problems in these 3 cabins. The very 1st day our toilets started not flushing and over flowing. The carpet was wet and needed a fan to blow dry the carpet. This went on for the whole week. Our steward Ryan was good to get us help when we needed it. We ate in the Davinci Dining room every night but 1. Food was good and our head waiter Nelvin aka: Whoohoo, and assistant waiter Marislav were the best. Food in the Horizon Buffet was ok with alot of repeat food all week. We didn't use the pools and whirlpools but some kiddos did. We missed the main shows in the theater. I played bingo and won!!! I played slots and won and then gave it all back. Sights from our balcony were breathtaking. Embarkation and Disembarking were a piece of cake. Use Port Valet it is free and well worth dragging luggage around.

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4.9

Great first cruise experience! by Shenanigans2019

Sail date: / Traveled as: Couple
Ship: Ruby Princess / Destination: Alaska - Inside Passage

Accommodating, jovial cruise staff made for a great trip.

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3 Comments
4.8

Mostly wnderful! by Suzyjd

Sail date: / Traveled as: Large Group
Ship: Ruby Princess / Destination: Alaska - Inside Passage

Overall very good, but because of the screw up with our excursion I will not be using Princess for future family cruises. Will still use for couples only cruises.

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4.9

Highly recommend by compudoc

Sail date: / Traveled as: Couple
Ship: Ruby Princess

Excellent service. All of the staff were very friendly and accommodating.

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4.3

Amazing trip .....Glaciers were so Awesome!! by Dallasrd

Sail date: / Traveled as: Family (older children)
Ship: Ruby Princess / Destination: Alaska - Inside Passage

The glacier was really the highlight of the trip for me.....So amazing.

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4.3

Alaskan Cruise by Goldgirl

Sail date: / Traveled as: Singles/Friends
Ship: Ruby Princess / Destination: Alaska - Inside Passage

Loved the ship and the scenery. I would definitely cruise with Princess again.

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3.6

So so by jysaliba

Sail date: / Traveled as: Large Group
Ship: Ruby Princess / Destination: Alaska - Inside Passage

The service in the buffet was not as expected. Servers chatting with each other in groups.

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4.5

Untouched, Unbelievable, Beauty...Alaska Cruise by alle2oxenfree

Sail date: / Traveled as: Family (older children)
Ship: Ruby Princess / Destination: Alaska - Inside Passage

This was overall, a wonderful time and cruise. No rain, plenty of wildlife and adventures, but most of all it was just time for us as a family to experience and share together something that is rare today. Untouched nature and beauty. We would definitely do this again!!

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1.0

... by JordanWethey

Sail date: /
Ship: Ruby Princess

How does a company or ship have the idea “oh let’s make the TVs in the guests rooms not able to setup any devices to it an force the stay on our s****y app”! Like WTF! I brought a amazon fire tv stick and before getting on the ship I setup all my streaming apps so I can watch my shows at night or in the early morning. But I can’t set it up because this stupid company or whatever turned off the hdmi ports in every tv so sure there is other stuff to do and yes the entire point of going on a cruise is to see and do exciting stuff but I don’t give two s****s about site seeing. I only go on cruises to do certain activities that interest me and enjoy the cruise with my family. But I want to watch my shows when I’m not doing anything and i don’t understand why I can’t! So I’m giving this review a 1 star because it doesn’t deserve anything more than that. If you think I’m crazy then fine but you think this cruise should get 5 or 4 stars then you’re dead wrong this 1 Star is for everything you can do on this cruise which is great but not allowing the passengers to use their tv in their rooms doesn’t make any sense and the people who came up with this stupid *** idea can go **** them selves and jump off a bridge or better yet jump off their dumb *** ship!

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10 Comments
4.7

Excellent experience by bevieann

Sail date: / Traveled as: Large Group
Ship: Ruby Princess / Destination: Alaska - Inside Passage

I loved this Ruby princess cruise. We had perfect weather and a great overall experience😎

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2 Comments
4.7

Fantastic Mother/Daughter Cruise! by Debdo

Sail date: / Traveled as: Singles/Friends
Ship: Ruby Princess

This was our first visit to Alaska and on Princess and both were amazing! The ship exceeded all of my expectations. The staff were wonderful and entertainment was top-notch. I’d do this trip/ship again in a heartbeat.

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Was this review helpful? 5
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Trip of a lifetime overshadows coldness by rfmunroe82

Sail date: / Traveled as: Singles/Friends
Ship: Ruby Princess / Destination: Alaska - Inside Passage

We were delighted to take this cruise. It more than lived up to our expectations. Kudos to Princess. You have studied how people react, what they want. Need more diversity in ads and luggage racks on staterooms Rangers were very helpful as were excursion guides Ready to repeat

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4.5

Alaska couldn't have been more beautiful! by Carmen407

Sail date: / Traveled as: Singles/Friends
Ship: Ruby Princess / Destination: Alaska - Inside Passage

Going on this trip of a lifetime with my sister couldn't have been better! Thank you to the Princess Ruby staff. We took in as much nature as possible and appreciated the ability to still go with our own schedule. Although we didn't take in ALL of what was offered to us, we enjoyed the entertainment, the hosts, the servers, and the overall experience. Thank you.

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Was this review helpful? 10
4.9

Wonderful Alaska Cruise by lkuhel

Sail date: / Traveled as: Couple
Ship: Ruby Princess / Destination: Alaska - Inside Passage

We enjoyed this cruise with a group of family and friends. The first day was a little rough for some, but they got through it. With sea bracelets and Dramamine. I used my ginger and peppermint essential oils. The weather was on the cool side 50’s and 60’s. Glacier Bay Cruising Day was our favorite day to relax on ship and enjoy the beautiful sights and it was a gorgeous day.

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2.4

Terrible Ruby Princess cruise by 2019cruises2019

Sail date: / Traveled as: Large Group
Ship: Ruby Princess / Destination: Alaska - Inside Passage

Do NOT go on Ruby Princess cruise--Really terrible customer service and excursion policy. My family and I were on Ruby Princess cruise to Alaska and bought the excursion to the butterfly and butchart garden in Victoria, Canada. The bus was about 30 minutes later leaving the ship dock because they needed to wait for 4-8 more passengers when the bus was almost full. So, our time was cut short at the butterfly and butchart garden. Then, on the way back, we had to wait on the bus again instead of enjoying the time that was cut short. Princess post cruise customer service is terrible. They will not compensate for your time loss on your excursion. Ruby Princess internet is terrible and do not buy the package from the Princess cruise. And, they did not tell you to turn on airplane mode. You will get charged twice by them and your cell phone. I learned that you can get a package with your cellular company while the cruise and it is cheaper than Ruby Princess package. Do not buy the lumber jack tickets with the cruise. you can get the tickets for cheaper by buying it at site or online. There is no service from Princess cruise and no one there to take you to the lumber jack show. You can just walk there by yourself. My lesson learned from this is that: 1) Never go on another Princess Cruise 2) If you really want to travel on Princess Cruise, buy an excursion from the cruise line, and they are late, you should just walk off the bus and do not use the service even though it is non-refundable. You can call your credit card company to get your money back since you did not use the service and they were late delivering the service. But, if you use any service at all, even half the time, they will say that you use the service so therefore, they will not compensate you. They know this so they will make you wait for more passengers so they can make more money. 3) one of the excursion I took, they do not even have anyone to take you to the lumbar jack show. We walked there by ourselves and saw some people bought tickets at site on their own. The walk was very short. So, do not buy tickets with Princess cruise for this excursion. 4) Ruby Princess internet is terrible so do not buy it. I found out that you can buy it through your cell phone company for cheaper. And, the cell phone works better while on the cruise. And, make sure to turn your cell phone on airplane mode. 5) IF you have any complaints about Ruby Princess, do it before you get off the ship. The post cruise customer service is TERRIBLE. They will not compensate me even when their third party contractor can proof that Princess cut my time on my excursions.

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4.8

Wonderful Alaskan Cruise by Debbie31

Sail date: / Traveled as: Large Group
Ship: Ruby Princess / Destination: Alaska - Inside Passage

It was an awesome experience. Just wish had more time in Ketchikan.

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4.5

A Trip to Remember by jerzee149

Sail date: / Traveled as: Family (older children)
Ship: Ruby Princess / Destination: Alaska - Inside Passage

My family and I enjoyed our Alaskan/Canadian cruise very much. We were able to all eat in the onboard buffets, dining rooms, swim in the pools and hot tubs and explore new cities together. The views were incredible. For cruises in general, I'd suggest bringing sea bands or medicine for motion sickness, as that did affect some of my family. Prepare for the cold, most days on our trip were about 60 degrees F, but other than those few setbacks, it was amazing.

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