Ruby Princess Cruise Review to Mexico

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Ruby Disappoints

Sail Date: February 29, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Have been on 26 of Princess' cruises, and the 
Ruby is at the bottom of our list. The menu in the formal dining room is very limited, the food bland and unimaginative. The formal dining room does not serve luncheon on sea days, leading to big lines in the two buffets. Patio door flung open 6 times one night on rough seas despite being securely locked. The 'please make up my room' door tag was ignored by cabin attendant; he cleaned it each day at 12:30-1:00pm. One day we were in room after lunch at 1:00 to unmade room and told him we would be leaving shortly; he never returned to make it up. Asked him for two robes twice and never got them; had to call passenger services and got them in one hour. In short, Princess has severely cut back on everything, including personnel and butter. Yes, butter, where they refuse to put a platter of it on dinning room table; instead, you get one pat at start of meal.

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