Mixed Emotions

Royal Princess Cruise Review to Mexico

FunAtSea53

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 96

Overall rating:

4.3 out of 5

5 Night Cabo San Lucas Getaway (Los Angeles Roundtrip)

Sail date: February 10, 2020

Ship: Royal Princess

Cabin type: Suite

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Medallion Service still needs tweaking causing service to degrade as well as integrity of the billing. Royal doesn’t disappoint but long standing loyalty may begin to be shared amongst other companies for future cruises.

Embarkation

5 out of 5

Arrived around 130 and no lines so walked right on. Medallion system was down but minimal wait was encountred processing manually.

Ship experiences

Food and Dining

5 out of 5

Crown Grille excellent as always and of great value. Concerto food was always hot opposed to the Symphony which had cold food on our first day. Buffet area still is the start of the ship although not quite what we experienced her first year in service. We enjoyed the most amazing, abundant seafood smorgasbord on Valentines Day lunch. The best buffet I have ever had at any price on land.

Onboard Activities

5 out of 5

We participated in the Vow Renewal celebration. Although a little unorganized with the initial instructions, the event was a memorable experience that I will never forget. And we now are in the Guinness Book of World Records to boot.

Entertainment

Just enjoyed lounging on the deck chairs and never felt the need to get to any shows.

Children's Programs

Age

Service and Staff

2 out of 5

It's a shame that our cabin steward has to be lumped into this category. We had 5 star service from our cabin steward who was stealth in his performance of his duties making sure we had clean accommodations with no intrusion as well as constant ice in our room. Crown Grille was very nice but 1 Star service as well. Service in the Concerto was outstanding as was the Allegro who went above board in celebrating my daughter's birthday dinner. NEWS FLASH!! The birthday cake that you can order is beyond fabulous and a great bargain. Don't miss the opportunity. Had accounting issues and were very disappointed with the handling of our account and concern over misapplied charges. The Medallion system has some tweaking to do as it appears to just be creating delays in service opposed to being what is promoted.

Ship Quality

4 out of 5

Our second voyage on the Royal. We were looking forward to being on her again and were not disappointed.

Cabin / Stateroom

5 out of 5

Outstanding. Also understand the warnings about being careful how far aft you go with the Sky Walk being overhead. Our cabin was fine but wouldn't want to be much farther aft. Smallish balcony, room was very clean, comfortable main bed as well as pull out bed and accommodated 3 of us very comfortably.

Ship tip

The Royal is a beutiful ship and in keeping with the Princess no gimmicky style of cruising. The Medallion service is more bother than value. I will be avoiding Medallion serviced cruises to give Princess time to iron out the bugs.

Thumbs up

Ports of call

San Pedro (Los Angeles), California Did not visit port

Taxes in LA area are too high so chose to fly in the day of arrival and ustilize the Princess transfer service.

Thumbs Up 0

Cabo San Lucas, Mexico

5 out of 5

Tender service was excellent. Arranged last minute to do whale watching. Outstanding excursion and the whales didn't disappoint.

Thumbs Up 0

Disembarkation

5 out of 5

Fast, efficient and walked off earlier than our prescribed time.

Traveler Photos

1 Comment

Justlovecruisin 4 years ago

Glad you had a good time, but sorry you didn't enjoy Medallion. I've done 3 Medallion Cruises and loved the ease of the system. Our last Cruise was over the Holidays, and I sorely missed the medallion and some of the perks, such as locating people. I also wished I didn't have to always have a place for the card, as I wear the medallion on my wrist. But choices are what makes cruising so good :)

Thumbs Up 0

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