The kind staff at the passenger services desk will be glad to help you with any of your cruising needs.

11 Passenger Services Reviews

5.0

by Johngold

These folks are great. Any and all questions answered quickly and with charm and courtesy.

Read full review

Was this review helpful?
5.0

by pamtrak

Great customer service. Immediately responded to questions or concerns

Read full review

Was this review helpful? 2
5.0

by debnbri

Jore Labra in Guest Services was amazing and went out of his way to make things right for us and make our cruise perfect!

Read full review

Was this review helpful?
2.0

by UglyBetty

Have to wait in long line for a long time for a simple question.

Read full review

Was this review helpful?
3 Comments
5.0

by dandpking5

everyone very friendly and helpful

Read full review

Was this review helpful?
5.0

by ngook

VERY FRIENDLY AND HELPFUL BUT WAS UNABLE TO RESOLVE OUR $95 MEDICAL CHARGE FOR CONSULTATION FOR RX FOR MEDS AND RESULT WAS NO MEDS BECAUSE THE MEDICAL FACILITY WAS NOT OPENED UNTIL 8 AM AND WE WERE LEAVING AT 7:55 AM FOR 10:20 AM FLIGHT

Read full review

Was this review helpful?
2.0

by ironman68

Rude and incredibly unhelpful is how I would describe the help desk. And I’m pretty easy going.

Read full review

Was this review helpful?
4.0

by ustwobennys

They were always friendly and efficient. They knew what they were doing. Helped us out a couple times.

Read full review

Was this review helpful?
5.0

by allergic2you

Any time I had an issue, they were great about helping to resolve.

Read full review

Was this review helpful?

Find a cruise on Royal Princess