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Rotterdam Cruise Review to Canada, New England, New York


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 7

Overall Rating:

3.0 out of 5
Verified Review
14 Night Canada & New England Discovery (Montreal Roundtrip)
Sail Date: September 17, 2016
Ship: Rotterdam
Cabin Type: Inside
Cabin Number: 2566
Traveled As: Couple
Reviewed: 11 months ago

Our cabin had no working fan to blow the air conditioning in our cabin for the entire length of our 7 day cruise.  We notified the front desk for the first 3 days of the cruise and they made attempts to get it working.  We found out that another couple traveling with us in the cabin right next to us was having the same problem as well as several other cabins on our section of the main deck.  On the 4th day we requested a fan be brought to our cabin to at least move the air around in the cabin.  We did this as a result of the couple traveling with us next door to us had made the same request and received a fan right away.  We made the request at 3pm on the 4th day and were told it would be in the cabin by time we got back from dinner.  When we came back to the cabin around 9:30pm, there was no fan.  We called the front desk around 11pm to find out why we had not gotten the fan and they told us they would have it to us in 15 minutes and we did end getting a fan to our cabin shortly after the call.  My wife was miserable with no a/c in the room and the fan did help some to at least move air in the cabin.

Some of the entertainment was great and some so-so - Tian Jiang played a truly amazing piano concert and Evan Bosworth did a great job singing a wide variety of music.

Could not find any food places open after 8:30pm at night - even the buffet line was closed by this time.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Our cabin had no working fan to blow the air conditioning in our cabin for the entire length of our 7 day cruise. We notified the front desk for the first 3 days of the cruise and they made attempts to get it working. We found out that another couple traveling with us in the cabin right next to us was having the same problem as well as several other cabins on our section of the main deck. On the 4th day we requested a fan be brought to our cabin to at least move the air around in the cabin. We did this as a result of the couple traveling with us next door to us had made the same request and received a fan right away. We made the request at 3pm on the 4th day and were told it would be in the cabin by time we got back from dinner. When we came back to the cabin around 9:30pm, there was no fan. We called the front desk around 11pm to find out why we had not gotten the fan and they told us they would have it to us in 15 minutes and we did end getting a fan to our cabin shortly after the call. My wife was miserable with no a/c in the room and the fan did help some to at least move air in the cabin.

Ship Tip

Might want to look for one of the newer ships

3 out of 5
5 out of 5
3 out of 5
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