Beautiful Ship and Great Staff

Rotterdam Cruise Review to Alaska - Inside Passage

Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

5 out of 5
Verified Review
7 Night Alaska Explorer (Seattle Roundtrip)
Sail Date: September 04, 2010
Ship: Rotterdam
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago

Beautiful "classic" style ship with large well maintained staterooms, great cabin and dining stewards. The itinerary was good but a longer stay in Ketchikan would have been better as we left there early to race to Victoria and were then only there from 6pm to Midnight. Overall a very good experience and we are likely to choose Holland America for our next cruise.

Food and Dining

5 out of 5
Good buffets and a very good evening menu in the main dining room. Room service was timely and an excellent quality.


5 out of 5
Great floor shows, movie selection and entertainment (band, guitar player, piano player) through out the ship.

Service and Staff

5 out of 5
Cabin and dining room stewards were top quality. The front office staff failed to sufficently explain the ships gratuity policy when we asked - told us to tip "what we feel is appropriate" and only after we recieved our final on-board bill were we made aware of the $11 per day per passenger gratuity that was automatically added on our bill. This was after we had alreayd given the dining room steward a very nice tip.

Ship Quality

5 out of 5
Well maintained beautiful "smaller" ship with large cabins and a very nice promanade deck and bow deck for viewing the scenery and glacier. The interior art, dining room and theatre were all beautiful.

Cabin / Stateroom

5 out of 5
We recieved a free upgrade when we arrived on the ship. Our cabin looked new and was a nice size. Included a bathtub, queen bed, couch, tv, etc. The cabin steward catered to our every need.
5 out of 5
Mendenhall Glacier (we hiked out to it after taking the excursion to the ranger station) was way cool. The Rainforest Garden tour was also great and gave a great view of the area. The tram to the top of the mountain overlooking Juneau was a little pricey ($27 per person) but offered an amazing view and nice hiking trails.
Don't Miss: Mendenhall Glacier
5 out of 5
Our stay was too short and the "Bear Wilderness Adventure" was kind of lame - it was in an area over which a zip line course ran. We saw a lot of spawning salmon and a veriety of birds but never got close to seeing a bear. Many shopping options here but we were only in port about 5 hours so had little chance to look around after our "bear adventure."
Don't Miss: shopping
5 out of 5
Very cool city but we arrived in town at 6 pm after much of the downtown was closed. It was still fun to walk around.
Don't Miss: waterfront and Provincial capital building
5 out of 5
Best port on the trip. Beautiful city with a small town feel. Shopping here was limited but offered better deals than in Juneau or Ketchikan. The whale and sea otter watching was magnificant.
Don't Miss: Sea Otter and Whale Watching Excursion

Pros: Great staff, beautiful boat and large staterooms

Cons: Policy on gratuities was not clear or explained by the "front office" staff until we recieved out final on-board bill

Recommends Rotterdam? Yes!

Was this review helpful? 9

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