Holland America's Voyage of the Vikings

Rotterdam Retired Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 2

Overall rating:

4.1 out of 5
Verified Review
Rotterdam Retired

19 Night Voyage Of The Vikings (Boston To Rotterdam)

Sail date: July 18, 2018

Ship: Rotterdam Retired

Cabin type: Oceanview

Cabin number: 1915

Traveled as: Couple

Reviewed: 3 years ago

Review summary

The itinerary was excellent--the scenery in Greenland, Iceland and Norway was incredibly beautiful. Although the ship (Rotterdam) is older and in need of updating, the amenities, activities and service by staff was very good--with exception that service in the Main Dining Room was very slow. Holland did its usual very good job--with exception that the tour operator for our excursion Edinburgh Castle never got us to the castle, yet Holland would only reimburse 30% of the excursion cost. Unbelievably poor response on Holland's part. There was an outbreak of Norovirus onboard the ship, beginning at the very start of the 38-day voyage. Holland's initial response was slow--just reminder announcements to wash hands, and putting an attendant near the Purell dispensers. Later, they took more proactive steps (Disinfecting cabins, common areas, elevators, stair railings, etc. Discontinuing self-service at food and drink areas. Shutting down the library, etc.). However, they started this measures later than they could have, and in incrementally more measured steps. As a result the ship had a growing number of cases on board, over a longer period of time. I personally felt that their more proactive steps should have been implemented sooner, and continued longer. (They discontinued after 20th day or so, and after a few days more cases occurred).

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Atrium

4 out of 5

Nothing special, but nice.

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Rotterdam is an older ship--in need of updating. Service on ship was good except very slow in the Main Dining Room. With this itinerary, you run the risk of not making all the ports due to weather or sea conditions. Holland's third party failed to perform an excursion, but Holland would only rebate 30% of the excursion.

Ports of call

Bar Harbor, Maine

5 out of 5

Sydney, Nova Scotia

3 out of 5

Corner Brook, Newfoundland

4 out of 5

Cartwright, Labrador

4 out of 5

Qaqortoq, Greenland

5 out of 5

Reykjavik, Iceland

5 out of 5

Alesund, Norway

5 out of 5

Eidfjord, Norway

5 out of 5

Rotterdam, Netherlands

5 out of 5

Dublin, Ireland

5 out of 5

Greenock (Glasgow), Scotland

3 out of 5

Portree, Isle Of Skye, Scotland

5 out of 5

Djupivogur, Iceland

5 out of 5

Akureyri, Iceland

5 out of 5

Isafjordur, Iceland

5 out of 5

Nanortalik, Greenland

3 out of 5

St. Anthony, Newfoundland

5 out of 5

St. John's, Newfoundland

4 out of 5

Halifax, Nova Scotia

5 out of 5

Disembarkation

4 out of 5
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