Southern Carabbean MS Rotterdam

Item: Rotterdam Retired
Rating: 3
Author: ldbhistory

Rotterdam Retired Cruise Review to Caribbean - Southern

ldbhistory

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 44

Overall rating:

3 out of 5

Verified Review

14 Night Southern Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 19, 2016

Ship: Rotterdam Retired

Cabin type: Inside

Cabin number: 2522

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Dated ship needing maintenance, short on staff. Small facilities and low end entertainment. I'm a diabetic and need a refrigerator. Not available had to pay $2 per day to get a refrigerator. Items ordered requested as part of registration not provided. Had to make 2-3 calls per item and at two different places. Assumed "Sorry we missed that I will take care of it" - no you have to call. Eggs to order cook scorched the omelettes every morning. Even after being asked to turn the fire down. Last day out of spite the omelet was burnt. Book excursions on cruise.com or some outside site and save $10/person per the same excursion. Outside excursions use smaller buses which allow them to get back in the villages and side streets and see a lot more. Small group and more personal. Guides are locals and love to share their home with you.

Ship experiences

Food and Dining

3 out of 5

Evening dining not at the level normally found on cruise lines you would brag about. 3 out 14 nights went somewhere else.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Maybe because of the holidays we were not impressed with the level of entertainment.

Service and Staff

3 out of 5

Middle of the road, have seen a lot better staff. Sem to be a shortage, items not getting done. Heard a number of complaints general maintenance being one in the rooms that should wait until the cruise was over or should have been done earlier.

Ship Quality

3 out of 5

4th level did not go through, very very poor design. Every one complained about it. To go from one end to the other had to go up a floor and then back down.

Cabin / Stateroom

1 out of 5

No refrigerator, I'm diabetic and I alerted ship during registration. Need refrigerator for insulin and shots. One electrical outlet in the room. None next to the bed. Told them during registration needed an out let for sleep apnea.

Ship tip

Bring drop cords and hangers. Maybe look for a newer ship with better ratings, problem is turn over and ship rotations. Middle management make the difference. Each concern or problem brought to anyone's attention was shrugged off. Lots of talk little or no action. Stay away from onboard arranged exc

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