Alaska was great ship was ok
Regal Princess Retired Cruise Review to Alaska - Inside Passage
Ship: Regal Princess Retired
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 10 years ago
Review SummaryWe were excited to be taking an Alaskan cruise. When we first went aboard we were excited. However things started to turn for the worst. Alot of the staff seemed to be rude to the guest. We then later found out from people that this ship has been sold to another cruise line that is why the staff is being rude. The food in the dining hall was great no matter what time you go. the only problem was thatfor lunch and breakfast, if you didnt get seated with your dinner waiters, the waiters were rude. A couple who has been on over 30 cruises with Princess said this is the worst service they have ever seen and could not belive how rude people were. They even said that it is because the ship is being sold. On a good note however our waiters for dinner were great. They would have our drinks ready when we came in and knew what we prefered by the third day. The other problem we had was that we had a late dinning seating. The problem was that as soon as the early dinning started the ship kinda "closed" there were nothing to do for us between 5:30 till 7.
My son loved the kids zone even though there were only 4 kids on the cruise. He was up there everyday to have fun.
The buffet food was well below par. But the pizza kitchen had some good pizza's. However we noticed that the staff in the pizza kitchen were always rude. They never smiled and seemed bothered when you ask them for something.
Food and Dining
Service and Staff
When my wife was sea sick at night I called the front desk and asked for some pills, they said to puchase them at the gift shop. i imformed them that the gift shop was closed and they stated that they open back up in the morning and i just have to wait till then. I been on other cruises and they have them at the front desk and are willing to walk to your room to give them to you. this staff wasnt even able to offer us any.
Cabin / Stateroom
Pros: main dining hall waiters, food in dining hall was awsome, Martini bar, kids area
Cons: some staff, buffet food, activities for late dinning seating