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4 out of 5

cunard review by ahmetbey2002

Verified Review
/ Sail Date: / Traveled As: Couple

Cunard was our first cruising experience and It was a great experience, we loved the service and friendliness of staff, cleanliness of the rooms and the ship entirely the entertainment was also great definitely will consider using cunard again.

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5 out of 5

Great way to cross the ocean by knott465

Verified Review
/ Sail Date: / Traveled As: Couple

We enjoyed our time on the Queen Mary 2.  This was our second ocean crossing with Cunard and it is a great way to travel and relax.  There were some wonderful lecture series. We did choose not to attend most of the entertainment just because we did want to mostly lay around and read, but the feedback from others was they really enjoyed the shows. Did not have a bad meal!  Portions were good and a great selection.  We felt our sheltered balcony room was perfect for  this type of trip.  We will do future voyages on the Queen Mary 2.  No jet lag, no tight seats! 

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3 out of 5

Queen Mary 2 Southamption roundtrip by lovetocruise3

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/ Sail Date: / Traveled As: Couple

Having been on other cruise lines, the Queen Mary 2 was just okay. The food was good and the rooms were very nice. We had an outside balcony room and it was fairly spacious. However the shower was really small with poor water pressure. The tour desk hours were very limited with employees that were unfamiliar with the tours. It seemed quite disorganized and the Scotland tours were just okay. There should have been more for England since the only place we toured was Liverpool.

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3 out of 5

Not as good as we expected by gaineyajg

Verified Review
/ Sail Date: / Traveled As: Couple

Although this was a nice cruise it was no better than our experiences on Celebrity and NCL (this is our 9th cruise). If fact the selection of food in the buffet was considerably less than on either of the other two cruise lines we have experienced and again in the main dining room the quality of food was the same as others but the choice on the menu was about half. The crew were excellent and the guest speakers and the entertainment was very good.

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5 out of 5

Elegant and delightful by jefeldman

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

My sister and I chose the QM2 because we wanted to give ourselves a civilized, jet-lag-free way to travel to London.  The cruise exceeded our expectations.  The ship was spotless, service was impeccable and the food was delicious.  We are in our early/mid sixties and other passengers seemed a bit older.  Having said that, we only saw 2 motorized scooters.  This is not a party ship, and we were grateful for that.  I loved the wonderful library, the comfortable nooks on board where one could cozily read, sip tea or enjoy a good conversation.  Had a blast at the Royal Academy of Dramatic Arts improv workshop, and really enjoyed the alternative dining restaurants.  Would recommend saving your money and skipping Todd English.  Just not worth the extra price.  All in all, a wonderful experience and I look forward to doing it again.

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2 out of 5

Queen Mary II a disappointment by j100rice

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Although I have more than 550 nights at sea, this was my first experience with Cunard.  I did not expect (nor did I get) the quality of Regent, Seabourn, Oceania nor Celebrity.  I did expect an experience that would exceed (or at least match) that of sister Carnivel Corp. cruise lines Princess and Holland America.  It did not even meet this lower expectation and standard,  The food was consistently poor and, for the most part, the service indifferent.  If, like me, you seek transportation to or from Europe and there is no other cruise line available then go ahead and book the QM II.  It was not a catastrophic "Cruise from Hell" and was definitely better than breathing foul air in a metal tube at 37,000 feet.  It was just "Poor" compared to all my other cruise experiences.   If a competing cruise line is crossing at the same time, I definitely recommend avoiding the QM II and going to plan B.

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5 out of 5

A class of its own by rtrempe

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/ Sail Date: / Traveled As: Singles/Friends

It sounds like a motto, but it is true. The AA class (Balcony Club) gives you the opportunity to take your meal in a small seperate dining room sort of free dining style, but with style! A service that we did not have in the 14 previous cruises we made.And the genral spirit on board is one of kind of ownership of this great ship. You take care!

Meals were certainly as good as those served on other companies.

The whole process of embarkation and disembarkation was the smoothest I did experiment.

 

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5 out of 5

Traveled solo across the Atlantic by pmb0724

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

I had a wonderfully relaxing time on board the QM2. My room steward Henry was just a delight. He kept my room spotlessly clean throughout my stay. He was charming and courteous whenever I passed him in the hallways. The room itself was fabulous even though it was an interior room, it was dark and quiet and perfect for a good rest.

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3 out of 5

Horrible weather and people, awesome staff, food, and ship! by heatherlynnrose

Verified Review
/ Sail Date: / Traveled As: Couple

My significant and I took the transantlantic cruise in May. We are an early 30s/late 20s couple...   Going in May the first two days of the ship ride were very wavy and rocky. Even though the Queen Mary 2 is massive (I am sure smaller ships would not have weathered it as well...).. it was a rough go for two first time cruise goers.   The ship is truly beautiful... even if you never go on it, just to see it pulled into Terminal is crazy.   Our room was beautiful... and enough space for the two of us - I highly recommend a balcony, but at the same time maybe Ocean View in May as the weather is too bad for the most part to go out.   OUt of the 7 days, only one day was truly beautiful... and when it was - boy was it fun!! We went up to the top deck and played paddle ball.   The rest of the days the promenade was shut down and there were extremely high winds and cold.  (this is obviously not the fault of the cruise line... Our cruise would have been much more enjoyable had the weather cooperated).

 

I felt the check in process was a bit of a zoo.. Alot of waiting... no matter what your listed time is.  When we went to check in the guy treated my boyfriend like customs - I was not too pleased with this.  He was entering the country on a K1 Fiance Visa, and he was asked "SIR HOW LONG ARE YOU STAYING IN THE COUNTRY?" and then we were asked "HAVE YOU ALERTED THE AUTHORITIES OF HIS ARRIVAL?" Seriously?!   Not a great welcome on to the ship. 

 

The people were horrible. Very rare to find a nice person on the ship.  Most were 30+ years older than us (it probably did not help we awere on the end of a world cruise).   Way too many people taking themselves way too seriously.  I was headed to the gym early one day, in shorts and gym shoes... decided to cut through the hallways instead of the restaurants on the 7th floor, and got alot of snobbish "OMG what is SHE WEARING" looks... I was headed to THE GYM - water bottle in tow.

 

The food was AMAZING!!!! We mainly ate in King's court... and the selection was great.  Very impressed with this and the hours they were avaiable.

 

NOW, for the thing that I was most impressed with - "THE HELP"  OUr stewardess was amazing. All the  workers greet you when they see and are very polite.   One thing that absolutely floored me about White Star Service was I constanty saw management giving compliments and good feedback on there work - this is very rare to see in our world today!! It made me happy to see their workers truly appreciated.  

 

Some tips for the cruise:

 

A) bring a bathing suit!! Even if it is shitty out there are tons of hot tubs on deck.  I was self concious of my body so didn't want to bring one - let me tell you - after seeing all those old people in suits - lard and cottage cheese everywhere!!! I would have been fine.

 

B) Bring plenty of 1's for room service... they are the only ones you should tip on the boat.. they are always timely and polite.. breakfast in bed was especially exceptional!  

 

C) Don't count on great coffee on the ship... I didn't like any of it.

 

D)If you don't plan on eating in the Britannia restaurant, ask them to remove the "added tip charge of $11.50/day/person" Give it to your stewardess instead!! We only ate in Britannia once - and we were on the upper level, and our table shook the whole time.... we gave them $160 of our room credit involuntarily.

 

E) THE FREE ROOM CREDIT DOES NOT APPLY TO CASINO CHARGES.... We had $450 room credit.. and found out the hardway this does not apply.

 

F) Booking a cruise?? Use Kristi Putman from she was amazing and very patient for a first time cruise - goer...

 

G) One last thing: At the end of the ride we were dropped off at NYC Brooklyn terminal.. Cunard wants you to pay a minimum of $40 - 90 per person for being brought into the city.  TAXIS ARE NOT CALLED... we left as part of the early round... got out relatively quickly, and  ENDED UP WAITING FOR 1.5 HOURS in NEW YORK CITY for A TAXI - NO PUN INTENDED.  It was really bad. I feel bad for the people that came after us.  The main reason for this was it was already rush hour in NYC (8:30) and CUNARD does not arrange for A TAXI CONCIERGE... it was pretty bad. 

 

H) Oh yeah... and the planetarium is pretty cool - but outdated - The Cosmos has better graphics now than their short films... Also if you want tickets BE THERE at 9:00 they are free and passed out quickly.

 

 

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4 out of 5

Take this cruise, but remember your traveling the North Atlantic by AVirginiian

Verified Review
/ Sail Date: / Traveled As: Couple

We enjoyed our May transatlantic venture, but the weather was not the best.   The sea conditions were fair, but the temperature was cold and the conditions foggy five of six days.   The ship is an historical treasure with many references/photos/artifacts to Cuanard's war time past.    The lectures and siminars covered educational topics and the speakers were well versed on their subjects.    The staff services and food met our expectations.  We would recommend this ship and a transaltantic cruise with one caveat - go in the middle of the season so you can enjoy the pools and outside activities.  Spending seven days cope inside could make for a long trip.  One more thing to consider for men, the ship's dinner venue is more formal than most other cruise lines.   A sport coat or suit is required at the evening dinner table and jeans/shorts are not considered appropriate attire after 6PM. 

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2 out of 5

Queen Mary 2 is showing her age ! by railroad98

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/ Sail Date: / Traveled As: Couple

The hype and "glamour" of sailing on the Queen Mary is not that special. Yes, it is a truly fine ocean liner and handles the North Atlantic well but everything else is just about standard for a Carnival Company owned ship. We've sailed on many of them: COSTA, HAL, the old Carnival back in the 70's. We've also sailed with RCL. Holland America is actually better. The ship is 10 yrs old and could use some facelifting. Sained and dirty carpeting, less than comfortable seating, bath towels like sheets of canvas and buffet food offerings less than sumptuous. Not impressed with how the buffett was organized, always seem to be closing the station we just got to. Food handling was not as sanitary as I would have expected and some of the offerings were just too repititious. The embarkation process was chaos. Over 2 hours to load and not enough staff. They sent an email advising to not arrive till after the lunch hour. Got there at 1:30 and didnt board till 3:30 ! Disembarkation was just as bad. No announcement, crew was surly and nobody knew the status. almost an hour behind schedule. the entertainment was less than stellar, although several good lectures were had. Our dining room staff did well but the menu needs help. Kudo's for carrying a non-alcoholic wine (at $30/btl) and the High Tea was well done. Spending quality time with family compensated for the poor overall experience. Oh, and never got a final on-baord spending statement before leaving !

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5 Comments
3 out of 5

Nicer for the British than Americans by JeanEades

Verified Review
/ Sail Date: / Traveled As: Couple
This was the third in series of back to back cruises lasting 45 days. The purpose was to rest from the prior two which were excursion intensive and experience luxury and ballroom dancing. The ship is pretty but not gorgeous. The balcony stateroom was just like any other. Bathroom smaller than prior two, Holland America and Carnival ships. Food was blah and unimaginative as other review says. This is truly British slanted menu with lots of duck, muttom, lamb, and not familiar dishes. After 17 prior cruises, I felt I could adjust my palate to any ship but QM2 changed my mine. I abandoned the dining room for room service and the buffet. I lost the weight I had gained on the prior cruises on QM2. All service is geared to the predominately British number of guests. I was asked to move at lunch one day to a chair with back to the water so a British couple could have our seats. Entertainment was good. The dancers are beautiful young people with obviously better training than most ships. The singers are not so good. The ventriliquist was GREAT! Classical pianist was wonderful. The theater group presentations were so good. The speakers were wonderful, particularly the speaker on the Middle East. The BEST BEST BEST thing on the ship is the dancing. Ilona and Wilfried are international dance champions who give lessons everyone can follow. They are funny and delightful with patience beyond belief. There dance demonstrations were gorgeious.They were the redeeming factor in this disappointing cruise. Our time with them was what we had hoped for. Didn't go to the Planetarium which is much bally-hooed. This is a cattle call at 9AM on days of show. Everyone has to rush down to internet office, queue up don't you know and push and shove for tickets for this popular show. There is no limit to how many times the first in line can see the show, or those behind never see show as tickets run out. This wasn't luxury sailing so we demurred. CUNARD COULD LEARN FOM NORWEGIAN, WHO LIMIT ATTENDANCE TO THEIR MAINLINERS LIKE BLUE MAN UNTIL THOSE WHO HAVEN'T SEE THE SHOW HAVE A CHANCE. No announcement or discussion on disembarkation about arrangements for early independent flights. We went to customer service and were told no one could accomodate us to move up our luggage time and we would have to carry our own luggage off-4 large bags+carry ons! So much for White Star treatment and luxury accomodation. We went to the tour office who finally gave us early time luggage tags. Never had to go through so much to get off a ship. They aren't interested in helping independent travelers. There was the constant feeling that more would be done if we didn't sound so American. We left Southhampton amid champagne, British flags waving from everyone's hands and "Rule Brittania" blaring from a full band on deck amid other British patriotic music. We sailed into New York harbor at daybreak with the sun coming up just in time to see the Statue of Liberty and the new buildings going up. This is, for many Americans, an emotional arrival made more poignant by 9/ll. We were all out there on our own. No announcements on the decks, no music for those up and viewing. I realize some were still asleep but they could have accommodated those of us excited by the arrival on this bright crisp morning. Didn't seem to matter to Cunard. My husband summed up this cruise we had wanted to go on for some time and started with great anticipation--"Queen Mary 2, been there done that."

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1 out of 5

Caught the worst cold of my life by Swimmer19

Verified Review
/ Sail Date: / Traveled As: Singles/Friends
This ship is too big. I felt like I was on a bus. And the crowds at the Buffet! I started to feel claustrophobic. I caught a terrible cold on there. One cannot shut of the air in the cabins, and even with the balcony door open, the hallway air get's sucked into one's cabin under the large gap under the doors. They had CFL bulbs in the lamps, which give off an unnatural and unnatractive light, and have also been proven to be bad for humans and the environment. Then fluorescents in the bathrooms and even in the Queen's Room! Like a nursing home! The swimming pools were cold, and closed at 9, so after the children were finished with them, we adults had no chance for a peaceful swim at night, which is also imperative for those of us who are pale, who can't be in the sun. When I went to the Purser to complain, she said: "No one ESLE has complained!" As if I was supposed to go back and tape record and video all the other patrons wailing about how freezing the water was? What happened to White Star Service? At my first table, our waiter was sullen, hostile and rude, also placing his hands and arms in front of the woman across from me's face all the time, not serving from the left and removing from the right etc., then cleared unused wine glasses half way through the meal, then proceeded to clear the table while we were STILL SITTING there!? As if we were gone!? We moved, and got normal, wonderful service. I had a lifeboat outside my balcony, and while relaxing and drinking coffee, looked up to find a worker entering it, and squirreling around for 30 minutes, at one point disappearing down into the hold for another 30 minutes! I called to ask if something was wrong, and got a female purser who said: "What?! A WHAT?!" I said: "LIFEBOAT"! She kept repeating that she didn't understand what I was saying, then finally said: "Oh! Lifeboat!" ?! When one odered breakfast from room service, the man on the other end would sign off saying: "PLEAHHHHH-zahhhhh....", (Pleasure, I assume), sounding sarcastic and bizarre, as if it was definitely NOT a pleasure. Other mornings he changed it to: "Hev eh Nace DAYYYYYE...." - same sarcastic, weird tone. Really strange. Then lifeboat worker came back, or another. No privacy. When I first arrived, I called my Steward as I had no bathrobe, he came right over, (though I didn't need him, they were all being washed), and stared at me like a desperate guy in a bar at 3 AM. Traveling alone, and this being the man who would enter my room twice a day, and have access to all my personal belongings, I found this alarming and extremely disquieting. He wouldn't let me shut my door and end our stupid conversation, when I was jet lagged and tired, and then started accusing me of stealing some envelope supposedly left in the slot of the cabin next to mine?! I kept telling him, over and over, that NO, I had not taken anyone else's envelope, but only taken the one left for ME, in MY slot, which I was expecting, and I had opened it, and YES, it was mine, and addressed to ME! He wouldn't stop. I finally had to say: "OK. I'm closing the door now, and going away.", and basically slammed the door in the peering, face. This colored the rest of my voyage. understandably. Then every time I came out of my cabin, he was there, down the hall, and would exclaim: "Oh! Very pretty!" Or some such, unasked for nonsense. I was afraid to leave, or come back to, my cabin. Then in the 7th floor restaurant, they ran out of macaroons, so I asked a young woman if there were any more, and she just said: "NO". I walked a few feet and found 100 more, which I then brought over to show her, but she was completely uninterested. Just standing around, taking Cunard salary for doing nothing and being unpleasant. When did White Star service mean ogling, harassing, arguing and being a sarcastic, lazy, unhelpful lump? What happened to manners, friendliness, just listening and taking note, and HELPING?! Genuinely? On our last day, up in the 7th floor restaurant, where there are so many useless employees lingering and shuffling about without doing anything, that one can hardly walk, I heard a young, male Cunard worker, watching the disorganization (no Nescafe, no hot chocolate, out of hot milk, and too many people: "White Star Service!" as he laughed disbelievingly to himself. I can't blame him, it was a joke. I don't understand any of this. What happened to Cunard? The lawn furniture on my balcony too, was old, chipped and rusty. My carpet was tattered and torn all along the edge, by the balcony, with a huge gap, showing the bare floor underneath. And there were a lot of decorating choices that were mystifying as well, cheap looking, flashy, Las Vegasy leopard print carpet and other things (paintings, the pattern in my cabin), that looked so completely out of place on an "elegant", classic, British Cunard ship! What has happened? I am at a loss. Having been on the Victoria and the beautiful Elizabeth, which I adored being on so much, I didn't want to leave, I now doubt I will ever board another Cunard vessel. I am at a loss to explain what is happening, has happened to this line.

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3 out of 5

Steerage or Swank? by boquetebound

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/ Sail Date: / Traveled As: Couple
Whenever we mentioned we were going to sail on "The QE2" people started sharing how they heard it was considered high brow and they envied us being pampered and treated like royalty. However, we did not experience that level of care. We found the ships overall look quite elegant however our state room and the main dining area was typical of every other main stream ship.

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5 out of 5

Most sophisticated & utmost relaxing cruise on earth. by HEMAGAURANG

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/ Sail Date: / Traveled As: Couple
Starting from New York LGA airport, Cunard's Queen Mary 2 staff made sure that me and my wife did not have any problems whatsoever, from booking of this cruise to our return, including our luggage, transportation to QM2 ship. From boarding the ship, breakfast, lunch, dinner, entertainment, gambling, shopping, flexible use of our shipboard credit, till we finally docked at our final destination after 7 days of Atlantic Crossing at UK's Southampton port, we had the best time of our life and were treated royally throughout our journey. And at the end of journey, we took our prearranged transfer to London's Heathrow airport to take our BA flight back to Houston, TX and from their to San Antonio, TX, USA. We sincerely thank Our Cunard's Cruise consultant Valerie Pawlik and Mr. Erwin Ward of Cruises only in bookings, room and meals selection etc.and in making this journey as the most memorable for ever for both of us.

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3 out of 5

another satisfied Cunard customer by DiAnne

Verified Review
/ Sail Date: / Traveled As: Couple
Having cruised the Caribbean on NCL and the Mediterranean on Costa, this cross Atlantic cruise was an amazing journey. The class of this ship is every where: classy diners and balls, informative lectures, the movies in the planetarium and amazing food. We appreciated the well appointed large library located on the bow of the ship (8th deck) with comfortable armchairs and large windows providing beautiful vistas. This a ship for grow-ups.

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3 out of 5

Happy repeated passengers! by Stephenh1

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/ Sail Date: / Traveled As: Couple
We are the repeat passengers of this great ship; professional stateroom steward, talented entertainment programs, and excellent dinning experience. We particularly enjoyed the \"interview with the captain\". Captain Wells

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4 out of 5

New England and Canadian Soujourn by EmelitaP

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/ Sail Date: / Traveled As: Large Group
This is our first time to cruise with Cunard although this is our 9th cruise. The ship is very impressive and elegant inside. Checking in and checking out is very orderly. Employees are very courteous and polite. Room is comfortable. The Brittania chef Maynard prepared delicious Pilipino foods one night. Michael, Narciso and Leyda were extremely attentive to our needs. It was great to visit the places on the itinerary.

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4 out of 5

Why Fly Home? by LindaS20

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/ Sail Date: / Traveled As: Couple
You can be as busy or as lazy as you want. The entertainment and activities were great. Loved the watercolor class each day! And we loved the laundry!, After nine weeks traveling and lots of hand washing, our clothes needed a good wash,and it was free / even the laundry soap was complimentary. As a result, we came home with all clean clothes to put away. The beds and linens were yummy, afternoon tea is a must, and we loved all the specialty rooms hidden around the ship. Since the two of us always buy three seats on the plane, this was even cheaper than flying. We won't fly across the Atlantic again.

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