Queen Mary 2 Reviews

4.1 out of 5

263 reviews

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5 out of 5

QM2 never fails to disappoint! by jjd311

Verified Review
/ Sail Date: / Traveled As: Couple

My third crossing aboard the QM2 and everything was just great. 

 

The food, atmosphere, dancing, casino, shows/entertainment were all top shelf with exceptional service to boot!

 

I look forward to my next crossing on the QM2 and especially look forward to the planned upgrades to this phenomenal (and world's only true) ocean liner!

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5 out of 5

THE MAGICAL QM2 by wodgies11

Verified Review
/ Sail Date: / Traveled As: Couple

We are avid cruisers, but this was our first Cunard experience.   It was a "bucket list" item to do the transatlantic crossing on the QM2 and it did not disappoint us in any way.   What a wonderful ship - luxurious, elegant, and STRONG which was comforting given the gale force winds and high seas we experienced.  But as sailors, we loved the rough weather and the sense of the sea it brought to us.

 

As to service, the word impeccable does not begin to describe our experience.  From our stateroom steward (Albino) to every member of the crew, the white glove concept was lovingly carried out.   And we do mean lovingly, since there was an atmosphere of dedication and good cheer throughout.  

 

A very special mention for Robert Howie, the hotel manager.  What a delight to meet him!   He is the epitome of dedicated professionalism, charm and good humour.   Cunard should count themselves very lucky to have him.   We hope our paths will cross again, and that is very likely since we are already looking at our next voyage on the QM2!

 

And just for fun, and to re-live our QM2 experience, we are going on Monday 23 November to stay overnight on the original Queen Mary, now in Long Beach, California.  We will dine at the excellent onboard restaurant, Sir Winston's, and raise a glass to her magical successor, the QM2!

 

Thank you, Cunard, for keeping the magnificent tradition of ocean liners going in such a perfect fashion.

 

Yours aye

Pam Johnson and Ray Cole

QM2 5 November Transatlantic

 

 

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5 out of 5

A Late October Atlantic Crossing by ntcox

Verified Review
/ Sail Date: / Traveled As: Couple

On day three out of Southampton, southwest of Ireland, I saw a whale spout about 100 yards from QM2 but the mammal otherwise stayed out of sight. On day four there was the most horrific Atlantic storm all night. The Captain said the highest recorded wind was 110 mph. Neither my wife nor I were ill and we attribute lack of sickness to the absence of a roll, something to do with two inches of steel in the bow, and great stabilizers. But the ups and downs of the ship were huge! The Captain said his vessel was 'good for it'. It's almost luck to see fish life; however, on the westbound crossing in May, the ship steered slightly further south than usual, because of pack ice and my wife and I saw thousands of dolphins over a couple of hours - thought they were going to jump through the picture windows of Sir Samuels coffee lounge on deck three. To get back to last week's crossing. Everything was ship shape, from our cabin steward who kept marvelously out of sight but knew what we needed, to the Purser's staff who found me a pair of black shoes when I realized my formals were left behind in the London hotel. We ate in Brittania Club. The pleasant thing about that niche restaurant, is, you can stop by for dinner anytime between 6:30 and 9:30 in the evening, for the superlative dining experience. 

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1 Comment
4 out of 5

Queen Mary 2 cruise by psandvl

Verified Review
/ Sail Date: / Traveled As: Family (older children)

I was disappointed in the amount of choices regarding fresh vegetables and fruits at the buffet.  Also, I felt that some of the crew had difficulty with english and so when asked questions had difficulty with their answers.  I enjoyed all the excursions I booked as well as the evening shows.  I think I would have had a more difficult time with my reservations had it not been for Mayra who helped me with the system.

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4 out of 5

REVIEW OF QM2 CRUISE NYC TO QUEBEC 9/27/15 TO 10/11/15 by rcentanni

Verified Review
/ Sail Date: / Traveled As: Couple

OVERALL CRUISE WAS VERY GOOD. ITINERARY WAS ALSO VERY GOOD. QM2 IS A BEAUTIFUL SHIP. CABIN WAS ADEQUATE & VERY CLEAN. FOOD WAS GOOD TO VERY GOOD. EXCURSIONS WERE INTERESTING. ENTERTAINMENT WAS VARIED. SHIP PERSONNEL PROVIDED GOOD SERVICE.  

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Was this review helpful? 10
5 out of 5

Dining by rharrington317

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The choices of food offered were excellent.  The waiters were efficient.  The meals delicious and enjoyable.

The dessert offerings were imaginative and tasty.

I might have like there to be more seafood on offer.

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Was this review helpful? 4
3 out of 5

Cabin choice is critical! by jjacquemoud

Verified Review
/ Sail Date: / Traveled As: Couple

Almost everything about this Transatlantic sailing was absolutely wonderful.  The service was superior at every level.  The quality and selection of food was excellent.  The entertainment was unique and interesting (RADA acting company, Phillip Browne).  Lectures were very informative.  The stateroom itself was clean and adequate.  We knew it would be small, and it was just fine. Our cabin steward was great as well!  The problem was the location of the stateroom....right above the Royal Court Theatre where all the evening entertainment takes place!  We were not informed that we would be listening to rehearsals during the day and shows until late in the evening....one night until 11:30PM.  It was loud and disruptive. It occurs to us that passengers who chose ocean view cabins that were located behind lifeboats were informed that their views would be obstructed.  Why wouldn't people in rooms vulnerable to theatre noise be similarly cautioned?  If we should choose the QM2 again, we'll be very careful about choosing a more comfortable, quiet cabin.

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5 out of 5

In a word... Elegant by boudrek

Verified Review
/ Sail Date: / Traveled As: Couple

Best advice I can offer is: If you are looking for and really want Elegance for your cruise or travel experience, this is the one for you.  You'll LOVE it!Love

If you don't know what Elegant is, or know but don't care, DO NOT take this cruise. You'll HATE it.

This Crossing consisted of classical music performances (2 piano concerts, 2 POPS-type orchestra concerts), 4 (yes, FOUR) Formal Nights, great food & service at breakfast, lunch and dinner in even the main dining room (Britannia), and other Feast for the Mind options like the 4 lectures on space from a Royal Astronomical Society astronomer. Plenty of time and space for reflection, reading, and relaxation.

No rock climbing, wave pools, zip lines, etc. This isn't Carnival, RCL, Norwegian, folks. If you think Dress Codes are elitist and obsolete, DO NOT get on a Cunard ship.

In sum, if a function on board can be enhanced by British Elegance, Cunard does it very well. Largest library at sea, White Glove service for Afternoon Tea, and fabulous service in the dining room. Cabins understated but flawless. Ship built to cut through the North Atlantic with nary a shimmy or shake. Awesome specialty restaurant in Todd English.

For functions that aren't really responsive to an Elegant approach, like the Kings Court Buffet... Not Good. Cunard's heart clearly isn't in it for generically feeding the masses, and the buffet was just really lame. Take this cruise if you want to DINE, not just graze, feed, or eat.

People of all ages on board, but really not a good choice for the kiddies or teenagers. They would have a lot more fun on just about ANY other cruise line.

I'd guess breakdown was 30 and under: 15%, 30 to 45: 25%, 45-60: 30%, 60-70: 20%, 70+ 10%. So forget that "Average age of 70" stuff you see on other reviews. I didn't flunk Math.

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3 Comments
4 out of 5

B&S Review by barrysylvester

Verified Review
/ Sail Date: / Traveled As: Couple

Time away from home or work is always good.  The cruise allowed plenty of relaxation and the chance to interact with many other people.  The menu was disappointing in some ways but the service was good.  We know that the many Officers on board all have big responsibilities; however, it appears that from time to time, they should be required to do some "deck time".    Get around the ship and do some small chit-chat with passengers and to make them feel welcomed.  Getting off the ship was a nightmare; however, it seems to always be the fault of the Immigration folks - never the cruise line.

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Was this review helpful? 6
5 out of 5

Queen Mary II cruise by pattiwyant250

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The service and food was excellent.  I have two issues.  The first, the dress code was NOT enforced.  Secondly, which was kind of minor, but of the 8 days only the last two days we had sunshine.  However, the ship itself was very smooth.

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6 Comments
2 out of 5

QM2 LOSING ITS OUTSTANDING SERVICES by vitombs

Verified Review
/ Sail Date: / Traveled As: Couple

FROM PEELING PAINT ON BALCONY LOUNGE CHAIRS TO DUPLICATION OF PERFORMERS, CUNARD IS LOSING ITS APPEAL.  FIRST NIGHT THE STEAK WAS TOUGH - WAITER APOLOGIZED AND OFFERED NO SUBSTITUTE.  SECOND NIGHT FOUND LARGE PIECES OF CRAB SHELL IN APPETIZER - WAITER APOLOGIZED AND OBVIOUSLY DID NOT REPORT IT AS WE HAD NO FURTHER COMMENTS FROM ANYONE IN THE DINING ROOM.  

HOWEVER, AFTERNOON TEA AND MUSICAL GROUPS WERE AS GOOD AS OTHER CRUISE LINES.  

 

 

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1 Comment
5 out of 5

What a way to travel the Atlantic by miatapete

Verified Review
/ Sail Date: / Traveled As: Couple

You get whatever you want so how could anyone complain.

We like the formal nights but the other nights and days are a real treat with great entertainment and very interesting speakers like the TSB chairman. great music, food, staterooms etc. . .

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1 Comment
4 out of 5

cunard review by ahmetbey2002

Verified Review
/ Sail Date: / Traveled As: Couple

Cunard was our first cruising experience and It was a great experience, we loved the service and friendliness of staff, cleanliness of the rooms and the ship entirely the entertainment was also great definitely will consider using cunard again.

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2 Comments
5 out of 5

A journey on three levels by zsuzsi60

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

This experience was extraordinary on many levels. First of all, this is a "crossing", going from A to B, leaving an enigmatic place, getting close to the middle of nowhere, meeting the heart of the Atlantic, anticipating arrival and sailing in the channel at the end. For me, it was an almost mystical, transformative voyage, a second birth. The great thing is, that there is so much time to contemplate on this journey while the ocean lulls the mind and rocks the waters in your body to the rhythm of the universe.

Second, she is beautiful. Imposing. Magnificent. Classic. Elegant. Singular. Historic.   

Third, the service was immaculate. In the stateroom, in the Britannia, during tea, or randomly anyone was kind and generous. I was traveling with my daughter who is almost five and we felt welcome and appreciated by staff and by fellow travelers (regardless of their average age being over 75 in general). The KIDS' ZONE facility is safe, secure, clean with great staff to care for children. I left her with them with a quiet heart.

Overall, this crossing exceeded my expectations on every level.

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1 Comment
5 out of 5

Great way to cross the ocean by knott465

Verified Review
/ Sail Date: / Traveled As: Couple

We enjoyed our time on the Queen Mary 2.  This was our second ocean crossing with Cunard and it is a great way to travel and relax.  There were some wonderful lecture series. We did choose not to attend most of the entertainment just because we did want to mostly lay around and read, but the feedback from others was they really enjoyed the shows. Did not have a bad meal!  Portions were good and a great selection.  We felt our sheltered balcony room was perfect for  this type of trip.  We will do future voyages on the Queen Mary 2.  No jet lag, no tight seats! 

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3 out of 5

Queen Mary 2 Southamption roundtrip by lovetocruise3

Verified Review
/ Sail Date: / Traveled As: Couple

Having been on other cruise lines, the Queen Mary 2 was just okay. The food was good and the rooms were very nice. We had an outside balcony room and it was fairly spacious. However the shower was really small with poor water pressure. The tour desk hours were very limited with employees that were unfamiliar with the tours. It seemed quite disorganized and the Scotland tours were just okay. There should have been more for England since the only place we toured was Liverpool.

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Was this review helpful? 5
3 out of 5

Not as good as we expected by gaineyajg

Verified Review
/ Sail Date: / Traveled As: Couple

Although this was a nice cruise it was no better than our experiences on Celebrity and NCL (this is our 9th cruise). If fact the selection of food in the buffet was considerably less than on either of the other two cruise lines we have experienced and again in the main dining room the quality of food was the same as others but the choice on the menu was about half. The crew were excellent and the guest speakers and the entertainment was very good.

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Was this review helpful? 7
2 out of 5

Queen Mary II a disappointment by j100rice

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Although I have more than 550 nights at sea, this was my first experience with Cunard.  I did not expect (nor did I get) the quality of Regent, Seabourn, Oceania nor Celebrity.  I did expect an experience that would exceed (or at least match) that of sister Carnivel Corp. cruise lines Princess and Holland America.  It did not even meet this lower expectation and standard,  The food was consistently poor and, for the most part, the service indifferent.  If, like me, you seek transportation to or from Europe and there is no other cruise line available then go ahead and book the QM II.  It was not a catastrophic "Cruise from Hell" and was definitely better than breathing foul air in a metal tube at 37,000 feet.  It was just "Poor" compared to all my other cruise experiences.   If a competing cruise line is crossing at the same time, I definitely recommend avoiding the QM II and going to plan B.

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1 Comment
5 out of 5

Elegant and delightful by jefeldman

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

My sister and I chose the QM2 because we wanted to give ourselves a civilized, jet-lag-free way to travel to London.  The cruise exceeded our expectations.  The ship was spotless, service was impeccable and the food was delicious.  We are in our early/mid sixties and other passengers seemed a bit older.  Having said that, we only saw 2 motorized scooters.  This is not a party ship, and we were grateful for that.  I loved the wonderful library, the comfortable nooks on board where one could cozily read, sip tea or enjoy a good conversation.  Had a blast at the Royal Academy of Dramatic Arts improv workshop, and really enjoyed the alternative dining restaurants.  Would recommend saving your money and skipping Todd English.  Just not worth the extra price.  All in all, a wonderful experience and I look forward to doing it again.

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5 out of 5

A class of its own by rtrempe

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

It sounds like a motto, but it is true. The AA class (Balcony Club) gives you the opportunity to take your meal in a small seperate dining room sort of free dining style, but with style! A service that we did not have in the 14 previous cruises we made.And the genral spirit on board is one of kind of ownership of this great ship. You take care!

Meals were certainly as good as those served on other companies.

The whole process of embarkation and disembarkation was the smoothest I did experiment.

 

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