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4 out of 5

Back in Time by CarolA12

Sail Date: / Traveled As: Couple

I was truly enchanted with the elegant decor and the feeling of royalty throughout the ship. The staff with whom we were associated with were all extremely well trained and showed respect. "Good morning Sir" or Mame. Service was truly a #1 from the staff. The food choices were well thought out and the entertainment was indeed entertaining. It was nice to dress up for formal evenings - going back in time. Yes, I certainly enjoyed the "red carpet".

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5 out of 5

Exceeded even my great expectations! by DarrylH

Sail Date: /

This is a magnificent ship! Spectacular in every way. It just exudes elegance, without being "stuffy".

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3.9 out of 5

Crossing on the Queen Mary 2 by Sluggoaafa

Sail Date: / Traveled As: Singles/Friends

Loved the ship. Enjoyed the awesome food, and the staff made everyone welcomed. Get to know when/where the Friends of Dorothy meet, or ensure you are up early to enjoy some of the lectures the cruise line offers. (lost hours every night as we were going eastbound...now need to gain them back at some point! lol)

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3 out of 5

recent transatlantic crossing by AnneG3

Sail Date: /

While the cabins were wonderful in the Queens Grill category and the butler service was excellent thanks to Ibrahim and Carlos the food service both in the Queens Grill and breakfast in the room were below my expectations. Most of the food had been cooked ahead and held over. Special one-on-one service from Ali was very good.

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5 out of 5

Berry nice ship. The crew... by obaranov

Sail Date: /

Berry nice ship. The crew was very attentive and offered help whenever needed. A lot of activities for everyone. Theater had great shows. Loved the planetarium show.

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3 out of 5

a disappointment by JoannM3

Sail Date: / Traveled As: Large Group

The staterooms were smaller than thise I am used to on Holland American. The layout of the ship had deadends or you had to use different elevators, hard for physically challenged cruisers.

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5 out of 5

Wonderful experience! by BarbaraH26

Sail Date: / Traveled As: Couple

We were in a Britannia Club room on Deck 12, which is the basic balcony stateroom with a few extra perks, with dining during any open hours in the Britannia Club dining room. The whole experience exceeded expectations. The ship was spotless, the staff attentive, and the food excellent with lots of choices. For such a large ship, it was surprisingly easy to get around, and it (almost) never felt crowded. We loved the glass elevators at the bow that run between the Promenade Deck (7) and Observation Deck (11), with stops at the Library, Atlantic Room and Commodore Club. We found sheltered spots with deck chairs, just aft of the life boats on the Promenade Deck, and enjoyed just relaxing by the sea. There was lots to do when we wanted to do things, but it's a perfect place to just unwind and do nothing.

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5 out of 5

Amazing Experience by SueH11

Sail Date: / Traveled As: Couple

Cannot believe that the writer below me was on the same cruise! Everything about this voyage was outstanding, from the food to the accomodations, service, etc,etc,etc. Shore excursions were well run, staff was very knowledgable and courteous. Our room steward must have been hidden under the carpeting, because whenever a thing was out of place, upon our return, it was pristine again. Without a doubt, the best cruise ever. Have booked another already.

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Was this review helpful? 7
2 out of 5

Queen Mary 2 Pre-Boarding experience by Mt1

Sail Date: / Traveled As: Family (young children)

we have booked the May 22nd voyage and have two toddlers under age 2 and one child at 5 traveling with us who have sensitive stomaches and are allergy prone. I faxed a dietary request form to Cunard 2 1/2 months in advance requesting for organic milk - which will be my 2 little ones' main food (5 gallons in total for 5 days). Cunard came back to me 1 week prior to embarkment saying that they would not be able to provide organic milk onboard (no specific reason given) and suggested that I "bring my own in a cooler". I'm not going on a picnic. I should not have to bring my own food and my children paid full fare. Cunard should provide us food, we DO NOT bring food to a cruise.

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Was this review helpful? 5
5 out of 5

Marvelous Time by BenjaminN1

Sail Date: / Traveled As: Couple

We sailed both ways. Eastbound was P1 and upgraded to Q5 on the return. Both directions gave us a great crossing and we have already made plane to do it again in 2009. If you can, the Queens Grill Suites are super and so is the dining room that goes with it, plus all the perks you get.

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1 out of 5

Never Again by JanetM13

Sail Date: /

Beautiful ship with a multitude of venues and wonderful entertainment, overshadowed by poor sanitary practices and rude staff. Bathroom was dirty upon arrival including floors, black mold around soap dish, dirty shower curtain. Bathroom glasses were never replaced in the 10 days we were on the ship. Room steward unable to trace/rectify terrible moldy odor in bathroom; deck supervisor traced it to "no water in drain under sink allowing for bad air to come up into room." After experiencing respiratory problems, saw medical staff who dismissed moldy odor and decided we had the flu, although a flu test given to one of us was negative. Staff unable or unwilling to answer any questions; unable to even give directions to a specific location on the ship. Most common answer is "I don't know."

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2 out of 5

Oh My Goodness !!!!! by ElinorS

Sail Date: / Traveled As: Singles/Friends

I have had the pleasure of sailing with the Cunard Line before and that experience was 100% plus. With those memories I decided to book another Cunard cruise. What a let down it was! The staff appeared to be all new and did not have a clue how to handle people or even talk to them. They always came first and if you were lucky you came second or third. Their knowledge of the ship and how to be polite with the guests was certainly lacking. Staff were told off in front of everyone, [what happened to common sense of when and where you spoke to your staff]. The food was nothing special and all tasted the same. In the dinning room the waiters were always running around doing what I don't know but the waiting time to receive your food was not called for and many times you would not receive your tea or coffee at the end of your meal as the staff were to busy cleaning off the tables for the second sitting or maybe vacuuming the carpet while you were eating. My experience was not the Cunard Line that I remembered and I am so dreadfully disappointed. I think Cunard should have paid us to go on the cruise.

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Was this review helpful? 24
3 out of 5

Cunard should be ashamed! by JimC4

Sail Date: / Traveled As: Couple

A relatively new ship. Really loved the design with multi-level pools/hot tubs in the rear; with vast views. Disliked the main lobby area on level 2; and it was relatively less impressive, less vast and broad, than say Royal Caribbean. Also disliked the theatre which has massive columns that obstruct viewing the shows. You must get there 30+ minutes early to get an unobstructed seat. Rushing early to a show is not my idea of vacation entertainment.

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2 out of 5

Twice the price, half the service by BruceS2

Sail Date: / Traveled As:

I was very disappointed. They QM2 had the reputation of being 1 of the best but certainly was not.

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Was this review helpful? 20
5 out of 5

Brilliant experience by AT346

Sail Date: / Traveled As: Couple

Experience of a lifetime. Enjoyed every minute and could have stayed on and on.

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5 out of 5

QM2 Getaway by MickeyW

Sail Date: / Traveled As: Couple

After having sailed on the QE2 in the past, I was impressed by the size, the staff and the cleaness. We sailed to Boston, etc on July 4th 2006. Ship was sold out but did not feel crowded at all. I also like the fact that security was obvious and well run. You'll feel very safe on board!

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Was this review helpful? 42
5 out of 5

A Perfect Cruise by MaggiA

Sail Date: / Traveled As: Couple

We chose the eastern Caribbean cruise to celebrate our 25th wedding anniversary & everything was just terrific. This cruise was fully booked but because of the QM2's size, we never ran into crowds, long lines, never had to wait more than seconds for elevators. The organization was top notch...only had to wait about 25 mins at embarkation in Ft Lauderdale (had comfortable seats while waiting) & disembarkation went quickly & smoothly.

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4 out of 5

Elegance at sea by HowardN

Sail Date: / Traveled As: Couple

We sailed in Dec '06 to celebrate 31 years of marriage. The QM2 was the perfect setting for our special event. Everything about this ship personifies class and elegance. Public areas are spacious and beautiful. The time spent going from one area to another was always enjoyable as you are amazed at the quality of the ships craftsmanship and design. Our stateroom was very well organized and maintained. There is something to ooh and ahh about on virtually every deck inside and out. Having been on such a special vessel will always be a cherished memory.

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2 out of 5

Queen Mary 2 New Year's Eve Cruise 2007 by SloopJ

Sail Date: / Traveled As: Couple

I recently came home from the Queen Mary 2 New years Eve Cruise. To summarise - for American passangers - give this ship a wide birth. It is expensive, over-crowded, badly air-conditioned, over-hyped, cigarette smoke all over, lousy public rooms,poor excusions, over-priced drinks, and poor cabins. HOTELS: Avoid at all costs the Wyndham Hotel in Fort Lauderdale. It is a dump and fleapit. Stay in Miami. SHIP INFO: Huge and over-crowded. The crew are OK, but basically this a Carnival ship in a Cunard disguise. Do not expect anything but feeble attempts to emulate the old Cunard Line. For $2400 per person, I expected a lot. I did not get it: 1) Breakfast in bed was consistently greasy & bad. 2) The public rooms are small and hot. 3) On New Years Eve, the ballroom accomodated only 500 people. Group tours received preference e.g. Singles Travel International. We could not get in. What a rip-off. We spent the evening in the smoke-filled Golden Lion Pub - what a disappointment. 4) The so-called queensize beds are merely two singles pushed together, with a prominent ridge in the middle. This is very uncomfortable. Cunard also does not provide two sheets: only a cover and a comforter. Make sure and ask for a top sheet (typical money-saving trick). 5) The food in the Britannia is great, but the Kings Court Group is shoddy, poorly planned, and has the atmosphere of a burger at Walmart. 6) Service quite good on the ship as a whole. But drinks on deck are impossible.Very little privacy. 7) On the 4th day of the cruise, Cunard started diluting and underpouring the drinks. I found this unacceptable. 8) Their practice of adding a 15% gratuity and then also leaving space for a tip is ludicrous and dishonest. 9) The ship is very poorly sign-posted, and there are too few restrooms. 10) There are too few observation lounges. 11) Of the 8 nights at sea, 3 dinners were formal. In my mind, this is overkill. 12) The much ballyhood Pirates Ball was a bust. Only very few in costume, chaotic, and not a lot of fun. We left in disgust. Drinks were being diluted and underpoured. I sensed confusion in the crew - often wrong times on the cabin TV, and wrong wakeup calls. ENTERTAINMENT Average, and British oriented. One show was poor. The Royal Court Theatre was too hot. CABINS Only just OK. You should book an in-hull balcony cabin. All others are over-priced or dismal. Size: good. Bathroom nice. Furniture: Beds very poor.. Adequate storage. Couch comfortable. Table much too small. Lighting - not romantic. The in-cabin TV broke down a lot, and the PA system could not be made to work. ACTIVITIES: Very poor. Little going on. Prominent spots for religious services. Few movies, poor lectures, few dance lessons. Very little live music. There was only one chess set & one scrabble set on the whole ship. SHORE EXCURSIONS: Wide choice, but very disappointing, and badly organised. I think Cunard must have outsourced these to some shady operaters. We were crammed in to a shabby taxi on St. Kitts, which was overloaded by two passangers. There was no commentary. Advice: hire your own taxi. Barbados, St. Kitts & St. Thomas are poverty stricken, dirty & a waste of time. TEA 4pm tea is a joke: only one tea available (English Breakfast). Not hot, but luke-warm. Accompanying sandwidges would not be out of place in a homeless shelter. ENTERTAINMENT: Average, and British oriented. One show was poor. The Royal Court Theatre was too hot. DANCES: Outside - only OK. Very expensive drinks. Inside - OK if you could get in. EMBARKATION: Good and fairly quick (2 hours) DIS-EMBARKATION: Chaotic, poorly planned, and a vacation ruiner. All the luggage is piled in one place, when it is supposed to be sorted. It took me 45 minutes to find all my bags. I was on the priority list to dis-embark. This seems a farce, as I was repeatedly held up. The transport bus was hard to find. Hint: use a taxi. Fort Lauderdale airport cannot hold 2000 travellers

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3 out of 5

Good Cruise by KarlonG

Sail Date: / Traveled As: Singles/Friends

Excellent ship, would recommend to an older crowd of clientle only, entertainment, acitivites, day events, all geared toward an older crowd. Even the ladies in our group 60+ felt it was too stuffy.

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Was this review helpful? 7