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4.4 out of 5

The Sounds are Just amazing by Rydeboy

Sail Date: / Traveled As: Couple

This was our third Cruise on Cunard, and again it was fantasic. Before disembarkation we booked our next cruise with Cunard on Queen Victoria for 19 nights Heads up if you book while you are still onboard you get bonus OBC for the cruise your booking.

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3 out of 5

Has this Queen lost some of her lustre? by LifeInCamelot

Sail Date: / Traveled As: Family (older children)

This was my 4th cruise aboard QM2 and my husband was keen to see the changes made after the expensive and extensive "remastering" took place last year so we sailed for 3 weeks around Asia, but as these were the same ports we visited last year on board Queen Elizabeth, it wasn't that exciting.

 

Yes, many of the changes have enhanced QM2 but some of the most basic items haven't been attended to e.g. the metal finish on hand taps in public bathrooms is wearing off, and for some unknown reason the Golden Lion pub still smells strongly of cigarette smoke despite it being a non-smoking area.  My daughter even thought they might be piping the smell in just for the ambience of an English pub, but I'm not convinced of that.

 

I was also sad to see that the interior glass lift that started in the grand lobby and went up to the Kings Court has gone, but I understand this was removed to assist in making space for the new interior cabins on decks 2 and 3.

 

I was thrilled to reconnect with a couple of our waiter friends, whom we met on board in 2015, and have stayed friends with since.

 

We also had the best sommelier we've ever had on board a Cunard ship (thanks Adrian).

 

BUT our room attendant was the worst I've ever encountered.  We barely saw him, he didn't clean our toilet once during our 21 night voyage and after being in our cabin for a week I had to track him down and ask him to try to do something about the black mould (yes, you read that correctly) that was in our bathroom.  He managed to get rid of some of it but I am definitely going to write to Cunard about that, as well as his complete disinterest in providing anything for us.

 

I fear that Carnival is all consumed with making dollars instead of pleasing passengers, and once they realise that they need to up their game with various issues, including the cost and speed of the internet on board, and the very lacklustre and boring (with a capital B) entertainment (plus the awful Entertainment Director on QM2), then things might return to the way they were when we first sailed upon her.

 

Is it just me, or is this Queen beginning to lose some of her lustre?

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5 out of 5

Family time by ntcox

Verified Review
/ Sail Date: / Traveled As: Family (young children)

QM2 is big enough to permit the family cuddles and lots of personal time. We live in the W. Indies and flew to JFK, overnighted and down to Brooklyn Pier the next morning to embark and meet the grandchildren and their parents who live near Manhattan. We all did the same voyage two years ago. Food was even better this voyage, there was more space in the buffet breakfast lunch and dinner area, Christmas carols were carried thru to disembarkation, staff were even more devoted to passenger creature comforts, and the cruise itinerary better, in that all ports were visited by tying up at piers - eliminating minor accident risk on tenders. Cunard chaperone for our grandchildren during the day and evening was magnificent, giving the parents a break. We were especially lucky with the onboard spending allowance and enjoyed the shops, specialty coffee and Godiva concession at 'SirSamuels'. The Golden Lion pub is remarkable. We enjoyed the English fish n chips and drinks - you only get a charge to your account for the alcoholic beverages - Loveand believe me, the size of the battered codfish is humungous!

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5 out of 5

Queen Mary 2 | Nov 26, 2016 | 12 Night Eastern Caribbean (New York Roundtrip) by bdudley7

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/ Sail Date: / Traveled As: Couple

The ship was glorious and just the right mix between sea and port days.  The entertainment and cultural enrichment was top notch and the food was excellent as always.  The dining room service was a bit off, but I think that was just our particular steward.  The cabin (sheltered balcony) was well appointed and very comfortable.

 

A particular highlight was Roger McGuinn as the celebrity guest lecturer and the opportunity to talk to him in the Commodore Club.

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5 out of 5

Great second half of our trip! by buckml67

Verified Review
/ Sail Date: / Traveled As: Couple

We did a round trip on the QM2.  On the return, we enjoyed the different speakers, the additional show (Walk Like a Man) and all the activities available on the ship.  Cunard made it very very easy for us to get off in Southampton, enjoy several aspects of that city and then re-embark back onto the ship.  Once again, the service, the food, the activities, the shops all were terrific and we look forward to our next voyage on the QM2!

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5 out of 5

Another fabulous experience!!! by buckml67

Sail Date: / Traveled As: Couple

Overall, the service was a very high level, from the cabin steward, the dining room staff, all the bartenders and the purser's desk.  The choices on the menus were extensive, the portions reasonable and the food wonderful.  We especially enjoyed the lectures and the shows.  It was too quick a week!

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5 out of 5

A Late October Atlantic Crossing by ntcox

Verified Review
/ Sail Date: / Traveled As: Couple

On day three out of Southampton, southwest of Ireland, I saw a whale spout about 100 yards from QM2 but the mammal otherwise stayed out of sight. On day four there was the most horrific Atlantic storm all night. The Captain said the highest recorded wind was 110 mph. Neither my wife nor I were ill and we attribute lack of sickness to the absence of a roll, something to do with two inches of steel in the bow, and great stabilizers. But the ups and downs of the ship were huge! The Captain said his vessel was 'good for it'. It's almost luck to see fish life; however, on the westbound crossing in May, the ship steered slightly further south than usual, because of pack ice and my wife and I saw thousands of dolphins over a couple of hours - thought they were going to jump through the picture windows of Sir Samuels coffee lounge on deck three. To get back to last week's crossing. Everything was ship shape, from our cabin steward who kept marvelously out of sight but knew what we needed, to the Purser's staff who found me a pair of black shoes when I realized my formals were left behind in the London hotel. We ate in Brittania Club. The pleasant thing about that niche restaurant, is, you can stop by for dinner anytime between 6:30 and 9:30 in the evening, for the superlative dining experience. 

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4 out of 5

My Favorite ship so far. by WarnerAthey

Sail Date: / Traveled As: Singles/Friends

Right from the start you can tell this ship is different.  We heard a dog barking.  I figured it was a drug sniffing dog or something.   Well then we saw the dogs.  They were passengers.  They have there own deck and their own chef.   Every day I went up to put the dogs.  

You notice the difference as soon as you step aboard.  Several ships officers were standing there to welcome us aboard.   You don't see that on other ships.  

About half of the passenger were British.  We met some interesting people who were form England. 

The shows were great.  Also the library was really really great.   Much better than the Brilliance of the Seas library.  They even have a planetarium.   

They had a good band on board.  They have a laundry room with no charge. You don't get that on the Brilliance of the Seas.   

The only negative is they closed the hot tup at 10 pm.   There  is not much to do at night.   They shut things down.   The Brilliance of the Seas kept a hot tub open all night.   

They need more things for the night owls and early risers. 

That would make the Voyage even better.  

 

 

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5 out of 5

Better than could have ever thought wow by Teddywoos

Sail Date: / Traveled As: Couple

Beautiful ship, fantastic staff, wounderful food, & the shopping onboard, want to do again soon.

Fremantle to Fremantle 23 days wow, weather was wet at most port's over easten states in Australia, while in WA it was warm & sunny lol

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1 out of 5

Caught the worst cold of my life by Swimmer19

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

This ship is too big. I felt like I was on a bus. And the crowds at the Buffet! I started to feel claustrophobic. I caught a terrible cold on there. One cannot shut of the air in the cabins, and even with the balcony door open, the hallway air get's sucked into one's cabin under the large gap under the doors. They had CFL bulbs in the lamps, which give off an unnatural and unnatractive light, and have also been proven to be bad for humans and the environment. Then fluorescents in the bathrooms and even in the Queen's Room! Like a nursing home! The swimming pools were cold, and closed at 9, so after the children were finished with them, we adults had no chance for a peaceful swim at night, which is also imperative for those of us who are pale, who can't be in the sun. When I went to the Purser to complain, she said: "No one ESLE has complained!" As if I was supposed to go back and tape record and video all the other patrons wailing about how freezing the water was? What happened to White Star Service? At my first table, our waiter was sullen, hostile and rude, also placing his hands and arms in front of the woman across from me's face all the time, not serving from the left and removing from the right etc., then cleared unused wine glasses half way through the meal, then proceeded to clear the table while we were STILL SITTING there!? As if we were gone!? We moved, and got normal, wonderful service. I had a lifeboat outside my balcony, and while relaxing and drinking coffee, looked up to find a worker entering it, and squirreling around for 30 minutes, at one point disappearing down into the hold for another 30 minutes! I called to ask if something was wrong, and got a female purser who said: "What?! A WHAT?!" I said: "LIFEBOAT"! She kept repeating that she didn't understand what I was saying, then finally said: "Oh! Lifeboat!" ?! When one odered breakfast from room service, the man on the other end would sign off saying: "PLEAHHHHH-zahhhhh....", (Pleasure, I assume), sounding sarcastic and bizarre, as if it was definitely NOT a pleasure. Other mornings he changed it to: "Hev eh Nace DAYYYYYE...." - same sarcastic, weird tone. Really strange. Then lifeboat worker came back, or another. No privacy. When I first arrived, I called my Steward as I had no bathrobe, he came right over, (though I didn't need him, they were all being washed), and stared at me like a desperate guy in a bar at 3 AM. Traveling alone, and this being the man who would enter my room twice a day, and have access to all my personal belongings, I found this alarming and extremely disquieting. He wouldn't let me shut my door and end our stupid conversation, when I was jet lagged and tired, and then started accusing me of stealing some envelope supposedly left in the slot of the cabin next to mine?! I kept telling him, over and over, that NO, I had not taken anyone else's envelope, but only taken the one left for ME, in MY slot, which I was expecting, and I had opened it, and YES, it was mine, and addressed to ME! He wouldn't stop. I finally had to say: "OK. I'm closing the door now, and going away.", and basically slammed the door in the peering, face. This colored the rest of my voyage. understandably. Then every time I came out of my cabin, he was there, down the hall, and would exclaim: "Oh! Very pretty!" Or some such, unasked for nonsense. I was afraid to leave, or come back to, my cabin. Then in the 7th floor restaurant, they ran out of macaroons, so I asked a young woman if there were any more, and she just said: "NO". I walked a few feet and found 100 more, which I then brought over to show her, but she was completely uninterested. Just standing around, taking Cunard salary for doing nothing and being unpleasant. When did White Star service mean ogling, harassing, arguing and being a sarcastic, lazy, unhelpful lump? What happened to manners, friendliness, just listening and taking note, and HELPING?! Genuinely? On our last day, up in the 7th floor restaurant, where there are so many useless employees lingering and shuffling about without doing anything, that one can hardly walk, I heard a young, male Cunard worker, watching the disorganization (no Nescafe, no hot chocolate, out of hot milk, and too many people: "White Star Service!" as he laughed disbelievingly to himself. I can't blame him, it was a joke. I don't understand any of this. What happened to Cunard? The lawn furniture on my balcony too, was old, chipped and rusty. My carpet was tattered and torn all along the edge, by the balcony, with a huge gap, showing the bare floor underneath. And there were a lot of decorating choices that were mystifying as well, cheap looking, flashy, Las Vegasy leopard print carpet and other things (paintings, the pattern in my cabin), that looked so completely out of place on an "elegant", classic, British Cunard ship! What has happened? I am at a loss. Having been on the Victoria and the beautiful Elizabeth, which I adored being on so much, I didn't want to leave, I now doubt I will ever board another Cunard vessel. I am at a loss to explain what is happening, has happened to this line.

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4.9 out of 5

This cruise was just like I imagine cruising was like at the turn of the century, with a little bit of modern. by Nonijo

Sail Date: / Traveled As: Family (young children)

This was a very special cruise for us. We celebrated 50 years of dating. It was luxurious and a very nice experience. The itinerary was great. Actually it was a three in one cruise. We sailed from New York across the Atlantic to Southampton, then up the coast of Norway to the Land of the Midnight Sun, and back down to Southampton. Then back across the Atlantic to New York. This was the last cruise with my husband. He died the next year.

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3.9 out of 5

Crossing on the Queen Mary 2 by Sluggoaafa

Sail Date: / Traveled As: Singles/Friends

Loved the ship. Enjoyed the awesome food, and the staff made everyone welcomed. Get to know when/where the Friends of Dorothy meet, or ensure you are up early to enjoy some of the lectures the cruise line offers. (lost hours every night as we were going eastbound...now need to gain them back at some point! lol)

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5 out of 5

First, but certainly not last, transatlantic crossing! by sjmorley1

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Having wondered for years about sailing, rather than flying, between the US and the UK, I took the plunge. I've become something of a old hand at airline routes, classes and seats, but was less sure when it came to ships! Jennifer, Cruise Consultant, could not have done more to help with the booking process and advise as to the best stateroom, position in the ship and dress code, etc. Like so many fellow passengers on my crossing, we didn't want the trip to end, and vowed to book again for next year. The Queen Mary 2 is just magnificent and surpassed my expectations in almost every way. Wonderful food, great crew and comfortable stateroom. Highly recommended - if you're wondering about doing it, do it!

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4.7 out of 5

first cruise by ryans7

Verified Review
/ Sail Date: / Traveled As: Couple

the six of us were on our first cruise and it was even better than we hoped for

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4.9 out of 5

transatlantic cruise to home by wallybooth3

Verified Review
/ Sail Date: / Traveled As: Couple

Plenty to keep you occupied during the crossing on the ship or just relax reading eating or sleeping

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5 out of 5

The Queen Reigns! by SusanCruzin

Sail Date: / Traveled As: Couple

Need more signage to find the buses for transfers.

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5 out of 5

Like a dream come true. EVERYTHING was PERFECT! by stsannes

Verified Review
/ Sail Date: / Traveled As: Couple

Every expectation was fulfilled above and beyond. Thank you Cunard and Marriott!!!

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5 out of 5

A beautiful british Liner to... by Earl1609

Sail Date: /

A beautiful british Liner to cross and recross the Atlantic. With Christopher Wels as Captain and very british passengers. You must like it. The Shows, the Britannia Restaurant, the Buffet-Restaurant, the Afternoon-Tea-Time, the Library, all is very nice, and very british. The best to test your Love for Cruise .

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3.7 out of 5

Good but wish employees were treated better by wilson6543

Verified Review
/ Sail Date: / Traveled As: Couple

This was a very nice cruise but employees didn’t seem happy. The said and did the rights things but just seemed sad. Speaking with several staff in different areas and levels the common theme was that 7 days at sea with no ports (for 9 months) and the time zone changing back and forth takes a toll. Cunard makes this worse by making the crew pay for their internet usage (not cheap) so they cannot talk with their families often. While I understand the need to be consistent (I was in HR), this can be maintained by applying this to cruises with no ports in excess of certain number of days or whatever. With no availability of free WIFI found in ports this just seems wrong and it does show. Do the right thing Cunard and it will show!

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5 out of 5

Ten days of relaxation and comfort. by miatapete

Sail Date: / Traveled As: Couple

Crossed 10 times on QM2 and now booked for 2019. We love the 1 he a day time changes to eliminate any jet lag.

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