ABANDONED SHIP AFTER 5 OF 22 NIGHTS

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 40

Review summary

We recently paid a huge some of money for a supposed "5-star cruise" on the Queen Mary 2 from Cape Town to Sydney....What a disappointment, what a nightmare. The cabin shook so violently that it made me physically sick. After 2 nights without sleep they moved us to a "disable" cabin where the mattresses were so shocking they gave us terrible back ache. We asked for other mattresses but were told they didn't have. We asked for our so-called "5-star accommodation" to be improved but they did nothing. 3 nights later when we arrived in Mauritius, we had no choice but to ABANDON SHIP!! Losing our dreams of the most romantic holiday and all our money. And Cunard? Nothing! No offer of a any compensation at all... DISGUSTED!! AND BROKE!!

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Cape Town, South Africa

Durban, South Africa

Port Louis, Mauritius

Fremantle (Perth), Australia

Melbourne, Australia

Sydney, Australia