ABANDONED SHIP AFTER 5 OF 22 NIGHTS

Queen Mary 2 Cruise Review to World Cruise


Contributor Level: Third Mate
Experience: 2-3 cruises
Review: 1
Helpful Votes: 19

Overall Rating:

1.0 out of 5
22 Night World Cruise Segment 2 (Cape Town To Sydney)
Sail Date: January 28, 2014
Ship: Queen Mary 2
Cabin Type: Inside
Cabin Number: 4132
Traveled As: Couple
Reviewed: 3 years ago

We recently paid a huge some of money for a supposed "5-star cruise" on the Queen Mary 2 from Cape Town to Sydney....What a disappointment, what a nightmare. The cabin shook so violently that it made me physically sick. After 2 nights without sleep they moved us to a "disable" cabin where the mattresses were so shocking they gave us terrible back ache. We asked for other mattresses but were told they didn't have. We asked for our so-called "5-star accommodation" to be improved but they did nothing. 3 nights later when we arrived in Mauritius, we had no choice but to ABANDON SHIP!! Losing our dreams of the most romantic holiday and all our money. And Cunard? Nothing! No offer of a any compensation at all... DISGUSTED!! AND BROKE!!

Food and Dining

5 out of 5
Food was Good

Onboard Activities

3 out of 5
Planetarium was great

Entertainment

1 out of 5
Rubbish

Children's Programs

3 out of 5
not applicable

Service and Staff

3 out of 5
Some ok - others not so much

Ship Quality

1 out of 5
Very disappointing - old and worn

Cabin / Stateroom

1 out of 5
DREADFUL!!

Ship Tip

NEVER BOOK A CRUISE ON THE QUEEN MARY 2

3 out of 5
ok
3 out of 5
ok
3 out of 5
ok - travel agent in Port Louis was helpful to get us on a plane back home...
3 out of 5
didn't reach this destination
3 out of 5
didn't reach this destination
3 out of 5
didn't reach this destination
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