Queen Mary 2 Cruise Review to World Cruise

Third Mate

Experience
2-3 cruises

Review
1

Helpful Votes
16

1 out of 5

ABANDONED SHIP AFTER 5 OF 22 NIGHTS

Sail Date: January 28, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

Cabin: 4132

We recently paid a huge some of money for a supposed "5-star cruise" on the Queen Mary 2 from Cape Town to Sydney....What a disappointment, what a nightmare. The cabin shook so violently that it made me physically sick. After 2 nights without sleep they moved us to a "disable" cabin where the mattresses were so shocking they gave us terrible back ache. We asked for other mattresses but were told they didn't have. We asked for our so-called "5-star accommodation" to be improved but they did nothing. 3 nights later when we arrived in Mauritius, we had no choice but to ABANDON SHIP!! Losing our dreams of the most romantic holiday and all our money. And Cunard? Nothing! No offer of a any compensation at all... DISGUSTED!! AND BROKE!!

Ship Quality
Very disappointing - old and worn
Food and Dining
Food was Good
Cabin / Stateroom
DREADFUL!!
Service and Staff
Some ok - others not so much
Entertainment
Rubbish
Children's Programs
not applicable
Onboard Activities
Planetarium was great
Destinations and Excursions
not applicable
Cape Town, South Africa
ok
Durban, South Africa
ok
Port Louis, Mauritius
ok - travel agent in Port Louis was helpful to get us on a plane back home...
Fremantle (Perth), Australia
didn't reach this destination
Melbourne, Australia
didn't reach this destination
Sydney, Australia
didn't reach this destination

Tip

NEVER BOOK A CRUISE ON THE QUEEN MARY 2



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