Queen Mary 2 Pre-Boarding experience

Queen Mary 2 Cruise Review to Canada, New England, New York

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall Rating:

2 out of 5
Sail Date: May 01, 2008
Ship: Queen Mary 2
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 9 years ago

we have booked the May 22nd voyage and have two toddlers under age 2 and one child at 5 traveling with us who have sensitive stomaches and are allergy prone. I faxed a dietary request form to Cunard 2 1/2 months in advance requesting for organic milk - which will be my 2 little ones' main food (5 gallons in total for 5 days). Cunard came back to me 1 week prior to embarkment saying that they would not be able to provide organic milk onboard (no specific reason given) and suggested that I "bring my own in a cooler". I'm not going on a picnic. I should not have to bring my own food and my children paid full fare. Cunard should provide us food, we DO NOT bring food to a cruise.

Food and Dining

1 out of 5
All I requested for my 2 babies is organic milk. It's such a simple and easy task for the ship to stock organic milk. why can't it be done?!


Cons: Rude guest relations staff at the corporate headquarter, not children friendly and very unaccommodating company

Recommends Queen Mary 2? No.

Was this review helpful? 5

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