Never Again

Queen Mary 2 Cruise Review to Caribbean


Contributor Level: Purser
Review: 1
Helpful Votes: 24

Overall Rating:

1.0 out of 5
Sail Date: March 01, 2008
Ship: Queen Mary 2
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 9 years ago
Beautiful ship with a multitude of venues and wonderful entertainment, overshadowed by poor sanitary practices and rude staff. Bathroom was dirty upon arrival including floors, black mold around soap dish, dirty shower curtain. Bathroom glasses were never replaced in the 10 days we were on the ship. Room steward unable to trace/rectify terrible moldy odor in bathroom; deck supervisor traced it to "no water in drain under sink allowing for bad air to come up into room." After experiencing respiratory problems, saw medical staff who dismissed moldy odor and decided we had the flu, although a flu test given to one of us was negative. Staff unable or unwilling to answer any questions; unable to even give directions to a specific location on the ship. Most common answer is "I don't know."

Food and Dining

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Pros: Abundance of venues, great entertainment

Cons: Dirty stateroom, poor housekeeping, unfriendly/unknowledgeable staff

Recommends Queen Mary 2? No.

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