Queen Mary 2 Cruise Review to Canada, New England, New York

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
3

2 out of 5

big ship with bad attitude

Sail Date: September 01, 2006

Reviewed: 8 years ago

Traveled As: Large Group

Room Type: Oceanview

FIRST OF ALL THE EMBARKATION PROCESS WAS HORRENDOUS. THE LINES HAD SEVERAL HUNDRED PEOPLE ON THEM AND IT TOOK ALMOST TWO HOURS TO GET PROCESSED. THERE WAS NO PLACE TO SIT

HAVING SAILED ON OVER 10 CRUISES WITH CELEBRITY WE WERE LOOKING FOWARD TO THE QM2 AND HOPED IT WOULD BE AN "UP SCALE" BUT IT WAS DISAPPOINTING IN MANY WAYS.

WE SAILED TO NOVA SCOTIA OVER LABOR DAY AND SAILED THRU THE REMAINS OFA HURRICANE SHE SAILED VERY WELL AND WAS COMFORTAble in rough seas.

THE FOOD WAS GOOD IN THE DINING ROOM BUT EXCEPT FOR OUR WAITER WE FOUND THE SERVICE AND ATTIDUTE FROM MOST OF THE STAFF TO BE VERY POOR AND ALMOST RUDE. WE NEVER SAW OR MET OUR CAPT OR THE MAITRE D' OR OUR ROOM STEWARD.

IN THE FOOD COURT AREA IT WAS EVEN WORSE BECAUSE THERE WERE PLENTY OF PEOPLE STANDING AROUND BUT THEY DIDN'T DO ANYTHING.

THIS WAS SOMETIMES VERY ANNOYING BECAUSE MANY OF THE FOOD STATIONS WERE NOT MANNED AND THE WAY THEY WERE LAID OUT YOU COULD NOT REACH MANY OF THE ITEMS. FOR EXAMPLE, I ASKED FOR A
DIET SODA - SEVERAL TIMES AND NEVER GOT ONE

THIS WENT ON LIKE THIS THROUGH OUT THE CRUISE IN ALL OF THE PUBLIC AREAS AND MANY OF THE PASSENGERS WE MET SAID THE SAME THING.

THIS WAS DEFINATELY NOT AN UPSCALE OR EVEN PLEASANT VOYAGE

Pros: sails exceptionally well in bad weather

Cons: attitude of crew was very poor

Recommends Queen Mary 2? No.

Ship Quality
VERY BIG SHIP BUT NOT LAYED OUT VERY WELL AND MANY OF THE PUBLIC AREAS ARE BLOCKED OFF FOR AUCTIONS ETC MAKING IT UNPLEASANT IF THE WEATHER IS POOR AS IT WAS ON OUR TRIP
Food and Dining
Cabin / Stateroom
ROOM WAS LARGER THAN MOST OTHERS WE HAVE BEEN ON BUT IT WAS STARTING TO SHOW SIGNS OF WEAR. BED COVERS AND CARPETING WERE STAINED
Service and Staff
MOST OF THE CREW AND MANAGERS (WE NEVER SAW AN OFFICER) HAD AN VERY POOR ATTITUDE AND IF YOU COULD GET THEIR ATTENTION CHANCES ARE THAT ANY REQUEST - EVEN THE SIMPLE ONES LIKE ASKING FOR A SODA WOULD GO UNANSWERED.

THE WINE STEWARD WAS VERY UNPROFFESIONAL AND WE NEVER MET OR SAW OUR CAPT OR MAITRE D' OR ROOM STEWARD


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