Cunard have disappointed us

Queen Elizabeth Cruise Review to Europe - Western Europe

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
14 Night Iberia & Canary Islands Celebration (Southampton Roundtrip)
Sail Date: December 23, 2014
Ship: Queen Elizabeth
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago


In Summary - Overall not good value for money. Not the Festive Cruise we had expected. New year's day fireworks in harbour at Tenerife out of sight from our berth.


Embarkation - Reasonable with wheel chair assistance. Heard of long delays for passengers arriving earlier also requiring assistance.

First impressions - As expected but little extra effort put into festive decorations.

Dining - First sitting in Brittania Restaurant. Fixed dining on table for six. My wife and I like to mix with other people so chose a six table. This has its downside as we discovered. For three of the first five nights our companion diners did not appear so we were lone diners on a table set for six. It seems our companion diners preferred later dining and obviously have no responsibility to us. On the sixth night we did move to another six table nearby who had suffered the same fate and were also joined by another couple who moved from the later sitting. I cannot blame Cunard for the whims of fellow diners but the system is flawed. On Princess and Celebrity you are allocated early or late dining and then led to a table size of your choice on entering the restaurant. The waiters ensure minimum delay by filling tables efficiently. Fortunately our dining companions for the rest of the voyage were great.

The food was at best acceptable for most nights and mainly consisted of basic fodder dressed up with fancy wording on the menu. On several nights there were 3 Vegetarian meals out of the six on offer. There were some good offerings such as Lobster, scallops and a Chateau Briande but seen together on one night only never to appear again. Is this penny pinching or what?

Entertainment - Very Poor. This is our opinion but seemed to be the concensus of most passengers we spoke with. The comedian (one night only) was declared as very good by most. Other one night acts such as a female singer, a male singer, pianist, flautist and the acrobats(Power of Two) met with mixed reviews but none would be considered as a top line act. As for ship's company entertainment this was exceptionally poor. Three of their four singers were really poor and the dancers mediocre at best. The entertainment around the ship was just as poor with three piano players(come singers) offering some noise. The harpist and violin quartet provide acceptable background music. However it was the theatre entertainment that was the most dissapointing.

Activities - barely passable but we did not partake in all of them. Table Tennis much the same as other cruises with minimal crew involvement. Knitting circle had no dedicated facilitator. The Bridge tuition and organised "Duplicate Bridge" sessions were exceptionally well run and much enjoyed by all participants. Quiz sessions mainly held in the Golden Lion were OK and well attended. The Golden Lion pub had a good ambiance but the beer(Bitter) served on tap was much too cold. At least one bitter should have been served on tap at cellar temperature. I drank bottled London Pride which had been left out of the fridge as a best alternative.

In Summary - Overall not good value for money. Not the Festive Cruise we had expected. New year's day fireworks in harbour at Tenerife out of sight from our berth.

Food and Dining

3 out of 5


1 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
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