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121 Quantum of the Seas Reviews

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4.0

Don’t get tied up with... by mcbrearty75

Sail date: /
Ship: Quantum of the Seas

Don’t get tied up with the poor reviews on this boat. We had a great cruise last week, despite missing Nagoya due to typhoon Soulik. It is true the Chinese culture is very different from our own, but I can’t help feeling those leaving from Southampton feel the same about us Brits. On Quantum you get get plenty of space in the bars as the Chinese just don’t use them, the bionic rebots lay largely idle all week. The only downside being the offering of English speaking excursions which was very poor. I would recommend making your own arrangements. This boat has loads to do, we know having spent 5 of our 7 days at sea due to dodging typhoons. A great way to sea Shanghai and Japan whilst getting the quality of RCCL.

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3 Comments

Very disappointed!!! by kuuleilovesdelane

Sail date: / Traveled as: Family (older children)
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

I was very very disappointed with the service, staff, food, and people onboard... Service sucked, My stateroom host wasn’t consistent and I hardly ever seen her or got welcomed by her. The Man that was serving the ice cream cones had no gloves and we complained about that.

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2 Comments

Exiting Royal Caribbean Cruise by osmanaly1

Sail date: / Traveled as: Singles/Friends
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

The Quantum of the Seas Ship is the largest ship I have ever cruised on. The state of the art theaters are outstanding. There are many venues to keep you busy and interested.

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4 Comments
4.7

Roundtrip Shanghai by downonmyuppers

Sail date: / Traveled as: Couple
Ship: Quantum of the Seas / Destination: Asia & Indian Ocean

The staff etc were brilliant but as this is a cruise from China we were a very small minority of Europeans there just before the F1 race. They take over and are rather noisy and pushy.

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5.0

Loved the ship, and loved... by kristinlovseth

Sail date: /
Ship: Quantum of the Seas

Loved the ship, and loved the crew. We did a 5 days cruise to Japan from Shanghai, since we were in a jr. Spa suite we had access priority boarding, and to Solarium, solarium bistro for breakfast and Coastal Kitchen for dinner. The food was great, and everybody was so friendly. I will gladly do another Asia cruise (in a suite)

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2 Comments
4.0

Beautifull ship with a twist... by pykis

Sail date: /
Ship: Quantum of the Seas

Beautifull ship with a twist now that its sailing from China. Loved every minute on board. Only negative/positive side is that they restricted solarium for silver and gold cards only.

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4 Comments
4.0

Quantum of the Seas is... by BaikG

Sail date: /
Ship: Quantum of the Seas

Quantum of the Seas is indeed a lovely ship with new technology and features. However, it wasn't always a pleasant experience. I would have given the cruise 2 stars if I hadn't booked a Junior Suite. At embarkation, the crowds were huge as the terminal opened. There are porters outside and if you are either a foreigner, suite guest, or a member of Crown and Anchor, then you will be led straight to the front of the line for check in all the way to ship. Dining was also really bad in the main dining rooms and buffet, but the specialty restaurants, Café@Two70, Cafe Promenade, SeaPlex Dog House, and the suite-exclusive Coastal Kitchen (Carla is a great server) were amazing. Also note that the use of Solarium and breakfast at the Bistro is for suite guests only. I personally liked all the entertainment onboard, the FlowRider and climbing walls aren't very popular so you can get numerous turns. On the other hand, Xbox, ping pong, foosball, and bumper cars are always packed and some groups stay for hours at a time. The crowds didn't bother me very much until the penultimate night of the cruise when there was a fight between 2 Chinese men in the theatre and security took 30 minutes to show up. To recap, the cruise is very cheap, but you get what you pay for.

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4.0

A beautiful ship. Shopping was... by kuankuen

Sail date: /
Ship: Quantum of the Seas

A beautiful ship. Shopping was a very pleasant experience where they provide price guarantee. I bought a watch during my October cruise and subsequently found that the watch was selling at a much lower price on a Princess cruise in December. I contacted Royal Caribbean customer service and the company kept its promise and refunded the price difference to me. Total satisfactory for my shopping experience. Standard Dinning was much inferior compared to other cruise ships unless you go to the specialty restaurants. The buffet food quality and selection in the Windjammer Marketplace was very very bad. The shows were good and enjoyable. Overall experience was good and I enjoyed this cruise. They really need to improve the dinning experience for the passengers.

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Unbelievable Ship by missmc123

Sail date: / Traveled as: Couple
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

Quantum of the Seas is an unbelievably beautiful ship. It is brand new and gorgeous beyond expectations. The artwork throughout is stunning and the public areas are so beautiful.  I stayed in the owner suite and it was so roomy and deluxe. We were treated like royalty by the crew. Being on a ship that was almost 90% asian passengers may be difficult for some people, however, because we were in a suite, the amenities gave us a break from the general population.  The cruise is definitely catering to the Asian market, so do not be surprised to find that things are not like a RCCL that sails out of the US.  The food in the buffet was geared toward Asian tastes but the specialty restaurants were awesome and great fun. I highly recommend staying in a suite to have the ability to work with a concierge and get a little break from the crowds. Well worth the extra price for access to the private dining room alone!

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4.0

Gorgeous ship. This alone made... by Navlek

Sail date: /
Ship: Quantum of the Seas

Gorgeous ship. This alone made the cruise worthwhile. Food is excellent on board. Fortunately, had made dining reservations prior to embarking. Buffet outlets are chaotic during peak dining periods.RCL Shore tours were not impressive and poorly organised.

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Japan Quantum of the Seas by galvezlourdes

Sail date: / Traveled as: Family (older children)
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

In a few words it was a nightmare. We not only detour from original planned destination but we ended in a comercial port at Korea where everyone was unprepared to received trourists. Food was distastful, got food poison at the ship reported to guest services. 80 % of the passengers were comoplaining protests were made every night in the ship. We were unable to shop or enjoy our staying at the ship. Our suite did not have TV or cable, toilet was leaking or cloged. Fortunately we bought another room and were able to use toilets. Among other unpleasant experiences we had. Please provide an adress were I can write in detail all this terrible experience we had. 

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13 Comments
2.0

Far below expectation by PeterZopes

Sail date: / Traveled as: Couple
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

The ship itself is beautiful but the service was horrible. Waiting time of 30 minutes in the restaurant without any action towards us. Only after calling the supervisor, she served us and it was good. No drinks offered around the pool, only self service at the bar with one bar tender only - you may imagine the waiting time. At 9 p.m. all 3 bars on deck 14 closed - at 30° C sitting outside was not possible due to films shown instead of serving drinks and offering music.

Most of the musicians seem to have left the ship latest in Singapore - very poor live music, nothing in the pool area. 

To get a reservation in the Grand was impossible during 9 days. The official dress code here is formal, but most of the guest (mainly chinese) where sitting there in tank top and flip flops. In the other restaurants used tables have not been cleaned up so we were sitting surrounded by empty dirty tables.

And at the end, the disembarkation was a big mass - due to a delay in arrival we had to leave the ship all together resulting in 2 1/2 hours standing and slow walking into the terminal, which is not at all suitable for this size of ships.The reason for this disembarkation was a big party with RCL officials and chinese state officials to celebrate to arrival of the ship at its new home.

This was our first RCL experience……… after 5 trips with NCL. I think NCL did regain us as customer, because such a mass we never experienced there.

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1.0

Beautiful Ship, but worst experience ever by DiamondMember42

Sail date: / Traveled as: Couple
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

absolutely beautiful ship.  Truly horrible experience with staff.  No one can help on any issue.  Even to get a replacement bar of soap, the room steward told me "to use less"...  Dining experience is awful.  Lines, lines and more lines - with reservations.  No ice, no dessert, missing waitresses who never come back...  Menu mostly the same no matter what restaurant you choose.  The headliner show Mama Mia had exited the ship prior to the sailing without a replacement.  RCCL cheated us out of our shipboard credits again (same thing happened last year on a South American cruise).  I showed an email confirmation of the perks to the desk personnel, they said they could not help.  They never helped on anything, and didn't correct the extra billings on the statement.  Life is too short for such nonsense.  After forty some cruises, and being a Diamond member for the past decade, it's goodbye to RCCL, even though the ship is so beautiful, but the staff are truly non-caring.  I'd rather stay home.  I'd rather give the ten grand to the zoo, at least those monkeys smile.

 

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3.0

This was the maiden sail... by GregTan

Sail date: /
Ship: Quantum of the Seas

This was the maiden sail in Asia so was so welcome in some ports. The ship was beautiful, entertaining and of modern technology. Unfortunately our beautiful memory during the trip was overshadowed by poor management of embarkation and disembarkation. Understandable as this was the first time they handled such a big ship. Embarkation process very inefficient, spent almost 3 hours to be onboard and the disembarkation at Shanghai even worse, 5 hours to be in a taxi.

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4.2

Expected more but still good by ethanol95

Sail date: / Traveled as: Family (older children)
Ship: Quantum of the Seas

It was a 3 night roundtrip sailing to Port Klang from Singapore during its repositioning to China.

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3 Comments
3.0

love ship and crew, dont like destination by RealtorValentin

Sail date: / Traveled as: Singles/Friends
Ship: Quantum of the Seas / Destination: Other (Asia/Africa/Middle East)

i was on same boat 2 times before, i love this ship and crew, but i was never know fact this is crossing will be involved with pirates area in yemen, fact we have security on board with army ''TOYS'' made me nerveous from time it is was annonce and last 6 days of cruise from 16 days i was not feel comfortable, from over 30 cruises i take it is was first time in my life situation ..alsoi i was very unhappy with noise in my room 10230 in previous cruise on may 2nd and after this similar line 12230 with pneumatic sounds noise on middle of night, made me feel tired and dont sleep well for week, it is finally was resolved on this cruise, but i already was feel exosted from non sleeping for 1 week, i got same size room just diffrent side of ship 8630 and it is was not noise,, also royal caribbean was ssold for this cruise internet service, which was not working for many days at all, and few days in and out all time, mot only slow.. only highlights of this cruise was great captain Sresco Ban and cruise director Ken Rush who made as feel optimistic..i also meet couple from russia room 13210 who come from moscow and dont read and dont speak any language exsept russian, unfortenatly on this cruise was not one person from personal was able to translate for this guest programm, so i did assist this couple during this cruise, i think if company selling cruise russian speaking clients, should have programm and menue in restaurant at least omn russian language ,in case dont have russian ambassador...if i have knowledge about this destination and pirates area i will not booking this cruise, we all passenger on board was nerveous for 6 days after we learn about this situation

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Nice Repositioning Cruise. by mmurr5

Sail date: / Traveled as: Couple
Ship: Quantum of the Seas / Destination: Transatlantic

 

During this first leg of a repositioning cruise from New Jersey to Shanghai the ship was full, but did not seem so, except for when we were in some of the more popular restaurants or at the blockbuster show (Mama Mia). The dynamic dining had it's problems, but the restaurants had great food, for the most part.

Cabin was a standard balcony and was well laid out. Good service from room attendant. Good variety of entertainment, but not a lot of activities during the day for so  many people - over 4000. Pretty rocky ride during the transatlantic crossing. 

Awful internet service! Only one our iPads had connectivity (very slow) and we purchased a package for two. No reimbursement offers.

 

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Quantum of the Seas by harveyfine212

Sail date: / Traveled as: Family (older children)
Ship: Quantum of the Seas / Destination: Transatlantic

This ship,staff and on board Facilities provided the best sea experience We have ever experienced. 

We cruise 3 to 4 times a year and have for years.

The restaurants, food, service and entertainment have been extraordinary. 

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5.0

best cruise ever on Quantum of the seas by Realtor Valentina by realtorvalentina

Sail date: / Traveled as: Singles/Friends
Ship: Quantum of the Seas / Destination: Transatlantic

Hello everyone, this is Realtor Valentina Aved from Palm beach Fl ,I lover cruising, but most I love modern Smart ship by Royal Caribbean international Quantum of the seas. I is my second transatlantic crossing on same ship with same captain Specko Ban ""Felix Great ship,friendly crew,excellent food,best entertainment and port of calls! Highly recommend to anyone who looking cruising on Quantum of the seas!

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5.0

Great Ship by danielalonzo

Sail date: / Traveled as: Couple
Ship: Quantum of the Seas / Destination: Caribbean - Bahamas

It is amazing.  The ship was so great.  We had read reviews where people claimed that service was awful, crew members rude etc.  We found that the crew was great and very helpful.  We had to change and schedule show times.  No problem customer service was patient and helpful.  We had to change meal times again no problem.  We could not have had a nicer cabin steward.  For the most part sevice in the dining room was great.  It would have nice to have more variety in Windjamer.  But it was great to see the hand washing stations.  Two concerns  one  there is a dress code in Grande.  We thought that was nice, but it needs to be enforced.  Too many men allowed in not dressed appropriately.  They were given coats to wear but it seemed like a joke to them.  Some guys just wore the coats over their shoulder and then quickly took the coats off after they got inside.  That distracted from formal setting.  Two sometimes dining room waiters spent more time talking with each other rather than attending to the dinners.  At least one waiter was so hard to understand that I ended up with the wrong desert - no big problem but I really wanted a certain item.  On the other hand there were waiters who made you feel as if you were the most important people aboard.  We loved the classical music seminar.  I do wish that there was a way one could see some type of master schedule of shows, entertainment and movies so that one could better plan their day with meals etc.  But the most amazing thing was even though there so many people aboard the ship did not feel crowded.  We were always able to find places to relax. We also were impressed with the way we were able to get on  and off the ship.  Took very little time especially at the end of the cruise.  With so many things to do we ran out of time.  One thing that could help with the experience - on RC private island - it would have been nice if the beach sand could have been raked.  The broken shells were horrible. But over all the cruise was great.

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