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4.9 out of 5

MEMERABLE by SHARRONGERMANOS

Verified Review
/ Sail Date: / Traveled As: Couple

THE CRUISE AND SHIP WERE VERY ENJOYABLE. WE WERE ABLE TO ENJOY PORTS AND CANALS BECAUSE THE SHIP WAS SMALLER THAN MOST CRUISE SHIPS.

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4.5 out of 5

Nice Cruise by Wfh30

Verified Review
/ Sail Date: / Traveled As: Couple

Thanks Andrea for the Pinnacle lunch and bottle of champagne.

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4.8 out of 5

A gem of a ship by Cruiser86845958

Verified Review
/ Sail Date: / Traveled As: Couple

Smooth sailing all the way. I felt like I was traveling in the 30’s. Fine dining, elegant evenings, a library, fresh floral arrangements everywhere. The ship is small enough that we made friends easily and saw them again and again for drinks or dinner. Really good music on board.

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7 Comments
5 out of 5

Voyage of South America and Antartica by rauljrodriguez

Verified Review
/ Sail Date: / Traveled As: Couple

This was a cruise of a lifetime (but we hope to make a few more like it). The ship, the itinerary, the staff, the weather, everything was excellent.

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Was this review helpful? 5
4.9 out of 5

Wonderful Caribbean Cruise by DPOVOLOTSKY

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/ Sail Date: / Traveled As: Couple

Cruise ship was very quiet and very enjoyable. I'd definitely will go again.

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Was this review helpful? 6
3.8 out of 5

Fantastic Christmas New Year's Cruise by LasOlas

Verified Review
/ Sail Date: / Traveled As: Couple

Overall 16 fabulous days onboard the Prisendam. This is the fierst time we have spent BOTH Christmas AND New Years at sea. It was 100% worth it!

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5 out of 5

TransAtlanticAmsterdam by sritacco

Verified Review
/ Sail Date: / Traveled As: Couple

Culinary arts was good.  Service was excellent.  Intimacy was best because of size of ship and lower number of people.  Activities were of the right level.  Able to relax and decompress. 

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Was this review helpful? 7
5 out of 5

67 day South America and Antarctic Voyage by redunn301

Verified Review
/ Sail Date: / Traveled As: Couple

The Antarctic 4 days was the best part of the cruise, followed by the Amazon. I highly recommend this cruise. The ports of call are varied and the excursions offered are quite varied and there is one to suit everyone's taste.

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5 out of 5

Excellent travel experience by Realtall

Verified Review
/ Sail Date: / Traveled As: Couple

There were several best parts to the holiday cruise. The itinerary was very good because we visited a number of smaller and less traveled islands. The service and food were excellent on the ship. All of the shore excursions were purchased through HAL and were well worth the money. The Prinsendam is a small ship by today's standards, but we found it to be a better experience than the bigger options. Due to the age of the ship, the furnishings are somewhat worn and should be replaced. We never felt crowded or rushed and fellow passengers tended to be more polite than we have experienced in the past.

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5 out of 5

amazon rocks by wcward41

Verified Review
/ Sail Date: / Traveled As: Couple

nothing could be done to improve this cruise to Caribbean and Amazon-except throwing the "whiners" in the river!!!!!!!!!!Happy 150 word are not enough. take the cruise for yourself. yes it hot and humid. amazon basin is on equator and not covered with air conditioned dome.

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4 out of 5

29 Days Amazon Cruise by floraagana

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/ Sail Date: / Traveled As: Singles/Friends

I enjoyed our trip to Santarem when we went Piranha fishing. I caught  white piranha which is about 3 1/2 inches big. All the ports are really nice and easy to get in and out the ports.

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Was this review helpful? 7
5 out of 5

Exploring the Wild Amazon by Culturalcruise

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/ Sail Date: / Traveled As: Couple

Exploring the Amazon was the best part of this cruise. Becoming familiar with the flora and fauna was truly once in a lifetime experience. Walking through the tropical rain forest, seeing the beautiful flowering trees and experiencing the antics of the manatees and pink dolphins was a never ending source of amazement.To listen to Mozart's Clarinet Concerto in the resplendent Manaus Opera house was a truly unique musical experience, one that I will remember for a long time. Meeting the local residents along the river was a revealing moment. The smells and sounds of the great river were totally outstanding and could not have been imagined without being there.Happy

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2 Comments
5 out of 5

Love Prinsendam. Love transatlantic repositioning cruises. by smf25

Verified Review
/ Sail Date: / Traveled As: Couple

The Prinsendam is a small ship.  Maybe 800 passengers.  Short distances and fewer decks to cover between locales.  Easier to meet other passengers - and see them over and over again.  Everything is laid back.  No lines.  No crowded venues.  Fabulous service from the crew.  And, yes, on a small ship crew and passengers get to know each other too.  Entertainment was very good.  Sophisticated.  Classical music every evening in one lounge.  Finally, for many of us, repositioning cruises are what cruising is about.  We had 9 sea days out of the 16 days onboard.  Paradise for me.

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4 out of 5

Very Nice Cruise by rg433

Verified Review
/ Sail Date: / Traveled As: Couple

The Burgundian Explorer cruise (despite its somewhat perplexing name, as it went nowhere near contemporary Burgundy) was a lovely experience except for the unexplained elimination of a call at Porto in Portugal, which was one of our original motivations for scheduling the cruise, and a rather disappointing excursion to Valencia, which was more of a blow-by than a visit.

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Was this review helpful? 3
3 out of 5

UPS AND DOWNS OF THE PRINCESENDAM by Cruiser69832720

Verified Review
/ Sail Date: / Traveled As: Family (older children)

VERY DISAPPOINTED IN THE NUMBER OF BROKEN WASHING AND DRYING MACHINES WHICH WERE SUPPOSEDLY FREE.   BIGGEST DISAPPOINTMENT IS THE SHRUGGED SHOULDERS OF THE FRONT DESK STAFF ABOUT GETTING THEM REPAIRED.  SEVERAL PEOPLE WENT THERE AND CAME BACK SWEARING.   PEOPLE ARE JUST NOT RESPONSIVE.

 

FOOD WAS FAIR, NOT EXCELLENT OR EXCEPTIONAL.   MAIN COURSES LACKED FLAVOR, BLAND MIGHT BE A GOOD WORD.  DESSERTS AND APPETIZERS WERE MUCH BETTER

 

CABIN STAFF EXCELLENT.   THE BEST.

 

ENTERTAINMENT OVERALL WAS GOOD.   THE SHIP CAST WAS EXCELLENT.   SOME OF THE ONE NIGHTERS WERE,  EHH?  HANGERS ON EXTENDING THEIR CAREERS.

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Was this review helpful? 9
3 Comments
3 out of 5

Prinsendam 5/17/2016 16 night Ft Lauderdale-Amsterdam by jnbeckley08

Verified Review
/ Sail Date: / Traveled As: Couple

liked stops at Bermuda, Portland England. Weather was dismal--1 day of sun: 16 cloudy, rainy, windy and unseasonably cold.  Prinsendam is beautiful ship--our favorite H.A. vessel.  Too bad this cruise was so rocky and cold.

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1 Comment
5 out of 5

Review of Cruise Beginning 5-17 and ending 6-2-164 by genetrudi

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

We enjoyed talking to Linda who encouraged us to participate in all the activities.  She is a great hostess for your programs and is most helpful.  The shows were great and the cast very friendly and up-beat.  The dining was excellent as was the staff.  The staff that took care of the rooms was very efficient and also very helpful.

 

We have been with Holland America before and have met Kevin on both cruises.  Obviously, your staff is encouraged to sell the excursions and tours,  However, we have always been able to, with the participation of the cruise line, use information and instruction to go ashore and enjoy the sites.  It is evident that Kevin did not actually go into the field and check out the instructions he was giving to the guests.  Some great attention should be given to this problem.  This was a great disappointment to us.

 

Having said this, we certainly would cruise with Holland American again.  And we would recommend it to friends.

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Was this review helpful? 6
4 out of 5

poor music choices by tkmcgowan

Verified Review
/ Sail Date: / Traveled As: Couple

Wasn't prepared for Beds unable to convert to Double etc.

Was looking forward to participating in the piano bar. Very disappointed!

Joe in the crows nest only played rock or country western. Requested standards on three occasions. Was unsuccessful . Station band played excellent DANCE music. Stage performers Excellent, but were pre programed to planned shows Classical music (Piano & Violin) not my taste. I complained on ship. Program director left me a voice message stating I should request songs

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1 Comment
5 out of 5

Great Cruise! by Linoz

Verified Review
/ Sail Date: / Traveled As: Couple

We had a great time!  We booked everything including the flight, transfers and motel through Holland America (HAL) at our cruise consultant Becca Reeves suggestion.  It all went flawlessly.  We flew on Delta out of Ft Lauderdale, Florida to Rome Italy via Atlanta Georgia.  The flight from Atlanta to Rome was fairly pleasant for a long flight.  They served a complimentary meal and drinks including wine and beer.  The food was surprisingly good.  They also had complimentary movies as well.  When we arrived in Rome a HAL  representative was waiting for us in the terminal and instructed where to go and after retrieving our baggage took us to our shuttle to the motel.  We encountered several people that had booked with a different cruise line wandering around lost looking for directions.  They should have booked with HAL!  The shuttle took us directly to the motel as they had a shuttle that went directly to our motel, not one that hit several motels.  The accommodations at the Sheraton were top notch.  Great restaurant in the motel too.  HAL was there at the motel to gives directions for the shuttle service to the cruise port too.  

 

Once we arrived at the port, boarding onto the Prinsendam was quick and smooth.  Our ships cabin was really great too.  It even had a walk in closet.  Becca got us a great upgrade at no additional cost to us.  She is great!!!!  The food onboard was absolutely fantastic as were the shows.were awesome as well.  The ship is an older ship that was starting to show it's age but it was well maintained and clean.  The ports of call were fun too.  We choose some fun HAL excursions and had a great time on everyone of them.  I would recommend this cruise to anyone.

 

We are looking forward to our next cruise!!

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Was this review helpful? 12
3 out of 5

A little bit disappointed by pilimili

Verified Review
/ Sail Date: / Traveled As: Couple

The ports of call, with exception of Sinop and Trabzon were nice and interesting.

Istanbul and Canakkale, were superb.

Now, the vessel, as usual, (I had the same issue in 2011 with the same ship)  all the public areas, show room, dinning room, explorers lounge, etc. were kept at 55 or 60 degrees, I know because I have an app in my i-phone that reads the temperature in a room. 80% of the passengers, including me, inside the ship, we were wearing coats and sweaters. 

I talked to Captain Roberts, but did not work. 

Now in the Lido restaurant, very unusual, they have very rude personal this time.

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Was this review helpful? 8