Shame on Holland America

Prinsendam Cruise Review to Europe - Northern Europe

Experience: 7+ cruises
Reviews: 4
Helpful Votes: 21

Overall Rating:

2 out of 5
28 Night Baltic & Celtic Explorer (Amsterdam Roundtrip)
Sail Date: August 19, 2015
Ship: Prinsendam
Cabin Type: Oceanview
Cabin Number: 470
Traveled As: Couple
Reviewed: 2 years ago

This is the 3rd time I have sailed on the Prinsendam,and I think it will be the last.The ship is still very nice, but I can see cutbacks everywhere, mostly in the dinning room.The service was terrible,very long wait for waiters to come around,very long wait for food to be brought out, none of the food was hot, always tepid & the menu was just ok,nothing to rave about,Bread was very good,deserts were poor.

I was just not impressed


Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
very nice cabin, tub an A+
5 out of 5
1 out of 5
5 out of 5
5 out of 5
3 out of 5
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