Prinsendam Cruise Review to Transatlantic

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Votes
4

4 out of 5

Fantastic 1st Cruise

Sail Date: May 17, 2013

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

This was the first time cruising with Holland America and was pleased overall. The staff was extremely friendly & helpful except for the front desk...they just we're not up to par in comparison with Celebrity & Princess. We requested a refund the 2nd day abroad the ship for an unused transfer & upon disembarking, it still was not resolved!  The food could have been much better (very bland taste) and the entertainment needs improving! But, with that said, I would sail again with Holland because of their excellent itineraries!

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions


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