Huge disappointment

Pride of Hawaii Cruise Review to Hawaii

Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1.0 out of 5
Sail Date: June 01, 2007
Ship: Pride of Hawaii
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 7 years ago
A good physical plant. Perhaps if the hotel manager and middle management were changed, the cruise might improve. The fixed gratuity system obviously eliminated any incentives for crew to provide a high level of service. At meals we were not offered any drink except water, got 5 pieces of bread for a table of 10 people, and were never offered a wine list, unless we asked. The few pleasant staff in the main dining room were apologetic for the general chaos, and looked heavily overworked.

Pros: Ports of call

Cons: Service, dining service, tours

Recommends Pride of Hawaii? No.

Was this review helpful? 5

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