Pride of Hawaii Cruise Review to Hawaii
Review SummaryA good physical plant. Perhaps if the hotel manager and middle management were changed, the cruise might improve. The fixed gratuity system obviously eliminated any incentives for crew to provide a high level of service. At meals we were not offered any drink except water, got 5 pieces of bread for a table of 10 people, and were never offered a wine list, unless we asked. The few pleasant staff in the main dining room were apologetic for the general chaos, and looked heavily overworked.
Pros: Ports of call
Cons: Service, dining service, tours