Nice ship...horrible crew attitudes

Pride of Hawaii Cruise Review to Hawaii


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

3.0 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: December 25, 2006
Ship: Pride of Hawaii
Cabin Type: Suite
Traveled As: Couple
Reviewed: 7 years ago
Overall, it was a fun experience with some nice amenities. However, the crew was surly, overworked and clearly not happy! After experiencing the service quality of a Princess cruise, this NCLA was very disappointing. Most of the blame should be placed on management, they did poor training and didnt seem to be very concerned with improving the customer relationship skills the crew should have.
3 out of 5
nice port city but horrendous tendering policy and extremely long lines...with better execution and more tenders, everyone could have spent more time shopping, etc rather than waiting over an hour to get back to the ship
3 out of 5
nice port city but horrendous tendering policy and extremely long lines...with better execution and more tenders, everyone could have spent more time shopping, etc rather than waiting over an hour to get back to the ship
5 out of 5
a beautiful garden island
5 out of 5
beautiful beaches
3 out of 5

Don't Miss: watching the lava flow as the ship sailed by the island after dinner
3 out of 5

Don't Miss: watching the lava flow as the ship sailed by the island after dinner
5 out of 5
beautiful beaches
5 out of 5
a beautiful garden island

Pros: New, clean ship with nice spa and some nice touches

Cons: The attitude of the crew and the stupid policies and poor execution of Freestyle dining

Recommends Pride of Hawaii? Yes!

Was this review helpful? 9

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