Not the Quality I was Expecting

Pride of Hawaii Cruise Review to Hawaii

Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 15

Overall Rating:

1.0 out of 5
Sail Date: April 01, 2006
Ship: Pride of Hawaii
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
Sailing date was Sep 11th 2006. The ship had been in service for 3 months but was obviously still not fully staffed ( That didn't let that keep them from booking a full load of passengers) The American staff does not have a clue of how to serve. They should all take a 7 day cruise on any other line.
Itenerary was excellent....only was to see all of Hawaii.
Freestyle dining, in my opinion, is a gigantic failure. Norwegion should scrap it and get back to customer service.
I know the bottom line is important to any business. It appeared to be the only concern on this cruise.

Pros: Itenerary...sailing by volcano and NaPali Coast. Seeing so many islands on one cruise.

Cons: customer service was not there.

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