Great Itinerary, Nice Ship, Bad Service
Pride of Hawaii Cruise Review to Hawaii
Review SummaryThis was our fifteenth Cruise, third on NCL. The destinatiions and the Ship were fantastic but the service was the poorest we have ever experienced on any ship and we have been cruising since 1984. We attributed some of the service problems to the newness of the ship, we were on the July 3rd cruise which I believe was the fourth trip for this ship but there was no excuse for the attitude of the crew which was surly at best. We did not see a cabin steward until the third day, complaints to housekeeping had no effect. The pursers desk provided nothing but attitude. NCL has a real problem with this crews attitude.
Pros: The Itinerary, The extended stays in the ports
Cons: The service was atrocious