Pride of Hawaii (RETIRED) Cruise Review to Hawaii

Deck Hand

Experience
4-6 cruises

Review
1

Helpful Votes
9

3 out of 5

Nice ship...horrible crew attitudes

Sail Date: December 25, 2006

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Suite

Overall, it was a fun experience with some nice amenities. However, the crew was surly, overworked and clearly not happy! After experiencing the service quality of a Princess cruise, this NCLA was very disappointing. Most of the blame should be placed on management, they did poor training and didnt seem to be very concerned with improving the customer relationship skills the crew should have.

Pros: New, clean ship with nice spa and some nice touches

Cons: The attitude of the crew and the stupid policies and poor execution of Freestyle dining

Recommends Pride of Hawaii (RETIRED)? Yes!

Hilo, Hawaii

Don't Miss: watching the lava flow as the ship sailed by the island after dinner
Kahului, Maui
beautiful beaches
Kahului, Maui
beautiful beaches
Nawiliwili, Kauai
a beautiful garden island
Kailua-Kona, Hawaii
nice port city but horrendous tendering policy and extremely long lines...with better execution and more tenders, everyone could have spent more time shopping, etc rather than waiting over an hour to get back to the ship
Hilo, Hawaii

Don't Miss: watching the lava flow as the ship sailed by the island after dinner
Nawiliwili, Kauai
a beautiful garden island
Kailua-Kona, Hawaii
nice port city but horrendous tendering policy and extremely long lines...with better execution and more tenders, everyone could have spent more time shopping, etc rather than waiting over an hour to get back to the ship


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