The ship is gorgeous!! The restaurants and food were really exemplary once you got seated. However, the cabin service was atrocious. Beds were half made and bathrooms were not cleaned. We had to buy toilet paper on shore as no one seemed to be available to refresh our supply!! Getting ice in our rooms each afternoon was a major effort!! We missed the little things like the towel animals on the bed at night. Since we returned home, we have not been able to obtain the art we bought on board at the art auction due to a law suit between NCL and the art dealer. (We were on the July 17th sailing-it is now October...) The shore excursions were inflated in cost and not scheduled to allow maximum free time. The itinerary and the scenery made this trip well worth whatever minuses there were. The only thing I would have changed with regards to the itinerary would be to allow more time on Kona as you lose a lot of time waiting to be taken from ship to shore. We have been dedicated NCL fans until this trip and are going to give them one more try in February and then we may move to Princess.
Beautiful ship and scenary, poor crew
Pros: Itinerary was very good-easy way to see 4 islands
Cons: Poor cabin service/Unable to obtain painting we bought at art auction