Pride of Hawaii (RETIRED) Cruise Review to Hawaii

Deck Hand

7+ cruises


Helpful Votes

2 out of 5

The Most Beautiful Dirty Ship

Sail Date: July 01, 2006

Reviewed: 6 years ago

Traveled As: Family w/older children

Room Type: Inside

We sailed on the 5th voyage of the beautiful new Pride of Hawaii during the second week of July, 2006. It was our 26th cruise and our 5th on NCL. The Pride of Hawaii is a great ship with great decor, unparalled itinerary and a friendly staff everywhere but the cabin area. During our 7-day cruise, we never saw our cabin steward. The housekeeping throughout the ship was pathetic and a shame that this new ship is already showing signs of neglect.. There were 2 days that our cabin was not even entered to be made up. We got a mint on our pillow 1 night of the 7. Fortunately, we were able to find the storage closet or we would have not had clean towels or bath mat most of the week. As for housekeeping, it was a "do it yourself" experience. Our cabin was not vacuumed when we arrived, and was not during the whole week. The halls were worse; room service trays were often left out for 24 hours. In over 25 years of cruising, we had not experienced such poor housekeeping practices. Obviously, NCL has not solved their employment problems and we suspect our room steward must have jumped ship during our cruise and never returned. Calls and high-tech requests on the TV for service were largely ignored.

Pros: Sailing near the Kiluaea Volcano & Na Pali Coast

Cons: The pathetic housekeeping

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