Pride of Hawaii (RETIRED) Cruise Review to Hawaii

Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

Not such a great cruise!

Sail Date: December 17, 2007

Reviewed: 8 years ago

Traveled As: Family w/older children

Room Type: Suite

The ship was fine. Getting on and off the boat was not fine....too much security.....and a lot of wasted time standing around......not something I like having to pay for! The final day trying to leave the ship was a disaster! Crowds of people....and more than 45 minutes to get off!!! It made no sense at all!

Cons: The service on board, and the cost we had to pay for that lack of service!

Recommends Pride of Hawaii (RETIRED)? No.

Service and Staff
Only in Cagneys....did we find good service for dinner....and there we tipped extra....because we were so excited to finally have a nice dining experience!
Ship Quality
Some common restrooms were a mess at times. The decor was a bit much for me.....not what I would call classy...that's for sure.
Children's Programs
My son did not participate very much, but his cousins had a great time.
Food and Dining
The food tasted ok...but service was terrible!!! More than once we had to wait 30 -45 minutes to even get an appetizer after placing the order. You could not get through the phone lines to make reservations, so we would have to wait till late at night to eat. If you chose to eat at the machines were often out of milk, and tables were full of dishes left from other people.
Cabin / Stateroom
For the price...compared to a hotel that would cost the same amount or even much was very small...and not nearly as nice! Service was not near the level of that found in most nice hotels. Pillows were rock hard, as was the bed. I made up the bed most days, and supplies in the room were not re-stocked, nor were dirty dishes removed..unless we put them out in the hallway. Noises on the floor above us every morning woke us up early.....even if I was wearing ear plugs...they were that loud. Not only were the noises from above....but from the docks below....loading...unloading supplies...etc once in port. Thank goodness for ocean waves to help you fall asleep and drown out sounds of kids running up and down halls....etc...
Nawiliwili, Kauai
We rented a car, to snorkel, and go to Wiamea....We were off the we had a great time....and great food for lunch!
Hilo, Hawaii
We rented a car and went to the volcanoes
Kahului, Maui
The whole family had cars for the first day so we could snorkel together up by Napili and was great! Lunch in Lahina was great too!
Kailua-Kona, Hawaii
We did the Captain Zodiac snorkel cruise with the whole family (15 of us). Everyone loved this....and it was probably the highlight of the whole trip for most people in the family!

Was this review helpful?

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top