Pride of Hawaii (RETIRED) Cruise Review to Hawaii

Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
5

1 out of 5

There is no Pride in

Sail Date: April 01, 2007

Reviewed: 9 years ago

Traveled As: Couple

Room Type: Oceanview

This was cruise number 9 and the first and last time on NCL. Coupons for the specialty restaurants were not honored. Cabins were dirty, food was diner style, wait staff had no idea about cleanliness or even how to get an order right. A complaint to the maitre'd resulted in, "perhaps you will get a better waiter tomorrow". Staff was basically low end Americans that just didn't give a damn, they pionted out to me more than once that this was a union ship and they only did their job.

Free style means that you are able to pick the time you wish to stand in line for 45 minutes to get seated at a floating diner.

NCL staff has not only not been helpful but lied about making bill adjustments. It was the cruise from hell and we are spreading the word.

Pros: Itinerary

Cons: surley crew, bad food, dirty cabins, did not honor ship issued coupons

Recommends Pride of Hawaii (RETIRED)? No.

Ship Quality
Cabin / Stateroom
Stateroom was not thoroughly claened the entire week. We left with our initials and the date in the dust on the shelves. Surfaces not visible apparently did not get cleaned, like top shelves, tops of doors, tops of picture frames, under the bed, etc.
Food and Dining
Very low quality.
Service and Staff
Beligerent to I don't realy care attitude.
Entertainment
A joke! Poor can't describe the entertainment.


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