Pride of Hawaii (RETIRED) Cruise Review to Hawaii

Deck Hand

2-3 cruises


Helpful Votes

1 out of 5

Our first cruise since the 1970's!

Sail Date: November 01, 2006

Reviewed: 9 years ago

Traveled As: Couple

Room Type: Suite

I was completely dissatisfied with my cruising experience on the Pride of Hawaii. Our suite was not vacuumed during our week's stay, nor was the tub or toilet cleaned. The toothbrush holder was dirty from the previous occupants. The steward and butler staff were sloppy and the butler was usually no where to be seen. Service was slow and inefficient. The food, except in Le Bistro and Cagney's, was tasteless and the servers were generally unfriendly and lazy, along with some having an 'attitude.'
My husband and I thought the community areas of the ship were not cleaned properly, including the elevators and the mirrors inside them! Some of the chairs in the Buffet dining area had dried food on them from previous diners.
The decor was generally tasteless and very glitzy and cheap.

Pros: The golf program and golf pro, Chris. The spa was good.

Cons: The food, service, cleanliness of room and ship, staff inattentiveness, lethargic restaurant servers (even rude at times)

Recommends Pride of Hawaii (RETIRED)? No.

Ship Quality
Food and Dining
Le Bistro and Cagney's were both good, including the service.
Cabin / Stateroom
Service and Staff
Chris, our golf pro was helpful, courteous and worked hard.
The spa was good, although it did lack some of the basic amenities other spas have, such as hand lotions and hair dryers. The massage therapist was excellent.

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