Pride of Hawaii (RETIRED) Cruise Review to Hawaii

Deck Hand

4-6 cruises


Helpful Votes

2 out of 5

A Work In Progress

Sail Date: August 07, 2006

Reviewed: 10 years ago

Traveled As: Family w/older children

Room Type: Oceanview

The rooms were very comfortable even for my family of four in one room. If you are considering purchasing a four person room, it is important to know that the room has three twins on the floor that essentially make up into one large bed and the fourth is a bunk that folds out from the wall.

The dining was very slow. We ate most meals in the main dining room at 6:00. We were able to get right in but it took an average of 1 3/4 hours to complete our meal. Drinks went empty or were forgotten altogether. The waitstaff was overwhelmed and undertrained. We have had far better service at Applebee's.

The ports were awesome and the excursions (while expensive) were worth it! Our whole family enjoyed the waterfall hike on Kona - very intimate.

Skip the specialty restaurants. Frequently they were booked yet 1/2 empty. When we asked the server why, they said that they did not have enough people trained to staff the restaurants at full capacity.

Pros: The staff managed our daughter's allergies wonderfully!

Cons: Poor service. 2 hours to finish dinner once we were seated. The ship is woefully understaffed.

Food and Dining
This was our sixth cruise and at or near the bottom in terms of quality.
Service and Staff
Very little initiative shown by the crew. Our evening room service tray was still outside our door well into the next afternoon, not just once but three times! The said could be said all up and down the hallways.
Ship Quality
It was new and everything was nice a clean.
The evening shows were good and they lasted just long enough. We missed a casino, but have to respect HI law.
Cabin / Stateroom
Spacious and functional. We had a large (in cruise ship demensions) closet and 6 dresser type drawers. There are two a/c outlets in the room, so you may bring a splitter to accomodate camera/phone/ipod etc chargers.
Hilo, Hawaii
We took the Volcanoes Ntl Park tour which was by bus. We enjoyed it, but heard that the helicopter ride was the best
Kailua-Kona, Hawaii
Kahului, Maui

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