Exceptional Service

Pride of America Cruise Review to Hawaii

Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3 out of 5
Sail Date: November 01, 2013
Ship: Pride of America
Cabin Type: Suite
Traveled As: Couple
Reviewed: 4 years ago

The NCL Pride of America is aptly named. From the moment we arrived to the moment we disembarked we were in good hands. The NCL dining freestyle approach is to be commended. The concept of first class restaurants on the ship brought a wonderful dimension to the cruise. The choices were excellent\, the service and food superb. Our cabin staff were outstanding. We had a newly renovated suite with concierge\, butler and housekeeping services that were the highlight of the cruise. Everyone of the NCL staff were helpful\, friendly\, concerned for our satisfaction and safety. We felt more pampered than at a land-based resort. Without hesitation we would recommend the Pride of America to everyone.

Food and Dining

5 out of 5
Only one tiny comment related to the Moderno Brazilian restaurant was that the meats were very highly salted. If you do not mind the salt\, the food and service were excellent.


5 out of 5
We enjoyed the entertainment. For those who sought out a list of activities\, there were plenty to choose from for all age groups.

Service and Staff

5 out of 5
Great people! Our concierge\, butler and housekeeping folks were truly wonderful people. The staff every where in the restaurants\, on deck\, the captain and officers highly interactive and eager to make sure we were having a great time. I give them all five stars for their attitude as well as their service efforts.

Ship Quality

5 out of 5
The ship itself is a compact design and everything easy to locate. We did a great many walking laps on the main deck which was easily accessed. In heavy seas the ship was well controlled\, the cleanliness noticeably worth mentioning\, as were the deck staff keeping the ship well prepared. Our cabin was on the top level right behind the bridge thus affording us a tremendous view when entering or leaving port.

Cabin / Stateroom

5 out of 5
Our stateroom was clean\, functional\, quiet\, and the fit and finish of the entire cabin and decorations were excellent. Everything functioned well\, the fixtures\, Jacuzzi\, and separate shower system were of the highest quality.

Pros: People\, service\, food\, stateroom

Cons: Nothing comes to mind that detracted from the cruise

Recommends Pride of America? Yes!

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