Pride of America Cruise Review to Hawaii
Ship: Pride of America
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
Review SummaryWhen we first boarded the ship the staff service was excellent until day 6. The staff seemed agitated & ready to go home everywhere we went on the ship. Also this was our honeymoon & when we made the reservations we were asked which day we wanted to celebrate they promised champaigne & dessert on the day we chose. We never got it. We went to the customer service counter to ask why and they said that no one put it in their system & if we wanted they would send us a cake but not the champaigne. This was very upsetting to us Also we tried to order room service 4 times & nothing was ever sent!! Very disappointing.
Pros: the appearance of the ship inside & out
Cons: staff service