Pride of America Cruise Review to Hawaii

Deck Hand

Experience
1 cruise (first)

Review
1

Helpful Votes
4

3 out of 5

good cruise

Sail Date: April 01, 2008

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Balcony

When we first boarded the ship the staff service was excellent until day 6. The staff seemed agitated & ready to go home everywhere we went on the ship. Also this was our honeymoon & when we made the reservations we were asked which day we wanted to celebrate they promised champaigne & dessert on the day we chose. We never got it. We went to the customer service counter to ask why and they said that no one put it in their system & if we wanted they would send us a cake but not the champaigne. This was very upsetting to us Also we tried to order room service 4 times & nothing was ever sent!! Very disappointing.

Pros: the appearance of the ship inside & out

Cons: staff service

Recommends Pride of America? Yes!



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