Pride of America Cruise Review to Hawaii
Ship: Pride of America
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
Review SummaryCould not find our stateroom attendant for the first 24 hours;we ran out of soap, shampoo and conditioner and left the dispensers open so that they could see that they were empty and upon returning to stateroom later in the day the dispensers were all closed but none had been refilled;asked for refill packages of coffee and never received them;sent laundry to be cleaned-they lost the items for two days and then sent us our items along with another stateroom's items which were clearly marked with the other stateroom number;when we entered our stateroom there were no towels and dirty tissues on the bed;there were always food trays in the hall that you had to walk around and they were left there from morning until night;the stateroom attendants were constantly in the halls kidding around and leaving soiled towels and linen in the hallways;upon embarkation baggage handlers aboard ship where kids who were riding the baggage carts up and down the hall..we did not even get our baggage until seven o'clock in the evening;asked for cappucino with skim milk at the coffee bar and they just said that they did not have it. We cruise every three months and never had this experience before.We normally cruise on Celebrity and now we know why.
Pros: Ports of Call
Cons: Stateroom Attendants Service