Pride of America Cruise Review to Hawaii

Contributor Level: Deck Hand

4-6 cruises


Helpful Vote

3 out of 5

freestyle means no style

Sail Date: July 01, 2007

Reviewed: 9 years ago

Traveled As: Couple

Room Type: Inside

Freestyle cruising does not allow the personal relationship to develop between dining staff and passenger. Dining staff was poorly trained and sometimes rude. Dining room staff could not anticipate diners' needs due to lack of scheduled seating times. Food is bland,and lacks variety and imagination. Forget about the scrumptious desserts and gala buffets,I have had better dining experiences at mall cafeterias.

Pros: ship was clean, itinerary was excellent

Cons: mediocre food, poorly trained dining staff, inadequate and poorly maintained deck furniture

Recommends Pride of America? No.

Food and Dining
water glasses are not filled, service is slow and sloppy, food is unimaginative, desserts are pre-packaged frozen cheesecakes and ice cream.
Excellent vocalists and dancers were overpowered by pre-recorded music track. Overall effect was poor.
Children's Programs
Children monopolized pools and deck areas. There is no ice skating rink, surf wave or rock climbing wall on this ship. Kids appeared to be extremely bored.
Ship Quality
There are no grand spaces on this ship. Americana motif is cheap and unimaginative.
Cabin / Stateroom
lodging staff was efficient and courteous
Service and Staff
American staff was extremely casual. "What can I get you guys?" instead of "how may I serve you, sir?"

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