Pride Of Aloha--mostly positive
Sail Date: February 01, 2007
Reviewed: 6 years ago
Traveled As: Large Group
Room Type: Balcony
Botched shore excursion on day 1 could have ruined our trip if we'd have let it, but we didn't! The cruise staff seem to be very young and not very experienced or particularly well trained. Always had to "get a manager", who was residing somewhere in a back room. Since they always had to consult this manager, one wondered why they didn't get up and come to the front desk and handle things on their own. The staff were all smiles and friendly, unless you really wanted something handled. Despite this problem on our FIRST day, our cruise was overall a positive experience, despite some minor glitches. We knew this was not a luxury cruise...we wanted this freestyle experience to see as much of Hawaii as we could. This was the best way to do it, and we're very glad we chose this cruise.
Pros: Balcony views
Cons: NCL's inability to resolve problems easily