Pacific Princess Reviews

60 reviews




5 out of 5

Wonderful cruise around the British Isles. by phoebe626

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Sail Date: / Traveled As: Singles/Friends
The cruise was filled with events that will keep you occupied. Weather turns out to be great when we reached a port. Onshore excursions were well organized. However, our tour bus was trapped in traffic getting back to the pier at Dublin. Several lanes of traffic were merged into one lane only thus causing us to be late by as much as 30 mins. However Princess was excellent in handling this situation. They telephoned the guide and waited for us. Exciting trip.

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3 out of 5

Terrible Food, Poor Service by grlgrdgate

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Sail Date: / Traveled As: Couple
Due to mechanical problems, we did not leave Dover until the next day and had to miss our first port, St. Helier. Huge disappointment. We loved Waterford, Dublin, and Edinburgh. The food on the cruise was the absolute worst food we have experienced. Old, inedible, disgusting in the main dining room, buffet, everywhere. We ate off ship in every port. Other than our wonderful room steward, service was poor. We will never cruise Princess again.

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4 out of 5

panama canal by karynrezanka

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Sail Date: / Traveled As: Couple

going thru the canal. fun on the ship.  Food could be improved, most beef was tough.  why does my review have to be 150 characters it makes me not want to review!!!~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

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5 out of 5

2017 Panama Canal Transit by wfredb

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Sail Date: / Traveled As: Couple

this is the perfect cruise for mature travelers! The Pacific Princess is a tidy & cozy ship with the ambiance of extensive wood paneling and old fashioned dekor. I personally appreciated being located on Deck 7 which meant that there were only two flights of easily managed stairs up to either the buffet or pool and down to the restaurant, theater, shops or casino.

I also enjoyed the opportunity to relax during the many days at sea, port time was limited to just 5 calls!

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5 out of 5

Great ship, but not for everyone by rebarlow

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Sail Date: / Traveled As: Couple

A much smaller ship than most are accustomed to. Not a great ship for families with younger children as there are limited entertainment for the younger crowd. We found it very relaxing without the crush of 3000+ passengers you get on most ships, yet still with plenty to do and entertainers comparable to those on larger ships. The food was quite good. Being a smaller ship, we got to know the staff and most of them called us by name. It was truly a "boutique" experience.

 

Our cruise was a Panama canal transit. Larger ships may now be able to go through the canal, but the newer locks are somewhat boring compared to the old, narrow locks with their locomotive "mules".

 

Bottom line, if you need 24/7 entertainment, choose a larger ship. If you like a more relaxed atmosphere, choose the Pacific Princess.

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4 out of 5

Medical care by rncherih

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Sail Date: / Traveled As: Couple

while on our cruise I had an allergic reaction to Dramamine    The medical team on the ship was awesome.   From the moment my husband called them to our state room and a follow up call everyday to assure I was still doing ok.   This was not what anyone wants while on a cruise but it is nice to know they have the expertise staff.   I also enjoyed every port we visited.  An awesome European vacation.  Love

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4 out of 5

14 Night Iceland & NorwayN by Cruiser85058558

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Sail Date: / Traveled As: Couple

We enjoyed nightly cocktails in the Pacific Lounge.  Panoramic views were wonderful.  We also like our minisuit, but thought the tub was quite dangerous to use.  Very difficult to get in and out of the tub.  Walk in shower would be preferred.

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4 out of 5

Enjoyable, relaxing cruise by zundert565

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Sail Date: / Traveled As: Couple

My most favorite part was the visit to Spitsbergen with close second visit to Scotland. The shows were terrific and with matinee shows offered made the cruise more enjoyable.

The negative aspect of the cruise was the music - it was deafening and absolutely not compatible with the majority of senior passengers.

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4 out of 5

Very enjoyable by Cruiser27933444

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Sail Date: / Traveled As: Couple

Great ship which was just perfect size. Good food and friendly staff. Nice itinerary. Bad news was the continuing hard sell on all the extras: photos, tours, shops, casino, exercise programs, 

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3 out of 5

So good but some big issues by lisabutler

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Sail Date: / Traveled As: Couple

The chef was great and the food in both the dining room and buffet were excellent. We enjoyed the entertainment - they had quite a variety in the bars and on stage. We liked the small ship and met several people that we really enjoyed. We were in stateroom 8000 and had issues with cigarette smoke in the room and heavy in the hallway for way too many days and nights. The smoke seems to comes down the stairs from the smoking area on the pool deck because the door sticks open. The bed was really awful and there is only set seating where you sit with the same people night after night. People complained the early dining 5:45 was too early and 7:45 was too late.

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Was this review helpful? 5
5 out of 5

Wonderful cruise ..... 34 days went very fast by bhai1234

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Sail Date: / Traveled As: Couple

favorite parts were Iceland and NORWAY. Wonderful crew ...friendly and helpful.

The small ship and 34 days were great to get know people and crew.

 

Happy

improvement suggest :  vegetarian food options were limited and taste could be improved. Bland not spicy enough.

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5 out of 5

Exceptional Customer Service by emmasardina27

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Sail Date: / Traveled As: Couple

My favorite part of the cruise was the

 

(1)  Dining Room not only for the excellent food but for the exceptional services that they all provided us.  Each and every person in the dining room created a positive impression on us. My husband got out of the hospital the night before of departure date and he needed to be on a liquid diet at first,  then on a Soft diet.  As soon as we got on board I met with Oscar our Meitre D' and him and Josko the Head Waiter took care of everything.  My husband Jose was on liquid diet for three days and then they started blended all of his meals.  I don't have words to thank them and also their staff.

Starting with Oscar the Meitre D', who always gave us a friendly smile, the way he treated us like family, he always greeted all of us with a smile, he made eye contact, he welcomed each one of us in a friendly and professional manner.  Josko was incredible, very professional, funny, friendly and he really knows his job, I hope your company will consider him in giving him a promotion.  We also would like to compliment the following employees:   Iljo, Head Waiter, Joseph, Waiter, Romeo, Waiter, Roderick, Jr Waiter (he should be promoted to waiter), Anthony, Waiter, Daniela, Jr. Waitress for their excellent service they provided us during the cruise. It's been said that "A friend in need, is a friend indeed". No words could better describe what all of these people have meant to us over our 17 days. It was wonderful to have someone like them, who were there always for us when we need them most. 

(2) Boutiques, Beulah Greeff, the boutique manager was excellent, not only she was always friends, professional but she knew her business.  I shopped almost everyday and Bea was always there for me.  The shop has a variety of very good quality of clothing, perfumes, make up etc.  The girls at the boutique, Daniela at the Jewerlry, Daniella at the boutique, Katerina, boutique they were all professional, friendly and with lots of experience, it was a pleasure visiting the boutique. 

(3) Excellent Shows and Exceptional Cruise Director, Sammy was spectacular, we all loved her.

(4) Stateroom very comfortable and our stateroom staff was one of the best, we also would like to commend Tomislav, I think Tomislav should be promoted to Supervisor, he took care of us very good.

(5) Lotus Spa Beauty Salon, very good.  Marion was the girl who did my hair twice and she was Excellent.

(6) Pacific Lounge Bar, loved the music and the service we received from Ricardo the waiter, he was very good.

(7) Photographs: We took beautiful pictures and I want to commend Franco for his excellent job as well as Seul (I think this is his name) they all were nice.

 

Dissappointed:  Casino Slot Machines, those machines no matter how much you play, you will always loose and believe me we lost a lot.  However, the casino staff they all were very nice, Christ, Brandon , the manager and others.

SHORE EXCURSIONS:

  Very dissapointed with the excursions in Colombia and Costa Rica ($149.95 pp), WOW that was a disaster, not the tour guide he was very good but for the money that we paid it was really bad.  Instead of going to Santa Marta, you should go to Cartagena.  Nicaragua was OK.

 

 

 

 

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4 out of 5

Long time to spend on a small ship by fitzgeraldschaa

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Sail Date: / Traveled As: Couple

We really enjoyed sailing with the Princess line and loved the itinerary for the 17 days.  Having a couple of days at sea in between ports was a bonus but as the time wore on, we found ourselves getting a little bored and if it wasn't for the beautiful weather and the poolside deck, we would have been totally without things to do.  The average on this ship was 70 plus.

The ship offered several activities but there wasn't anything that really appealed to us besides the daily trivia games and some of the shows in the evenings.  We only did a couple of land excursion, preferring to explore on our own, however, those that we did were very pleasant and well organized.

My biggest complaint...and that of may other passengers...was the fact that they did not offer open seating for the dining room.  That left us and everyone else dining with the same people night after night after night.  If you are paired up with a difficult group, 17 nights can become very tedious.  We were fortunate enough to have a nice group of dining partners but still found ourselves eating in the buffet on several evenings just for some variety and change of conversation. 

We discovered on the third day that the ship offered a wine package.  This had not been advertised on the website and was not well known among the passengers.  Since wine is expensive onboard, a package really helped alleviate the cost and we were sorry they didn't tell us pre-cruise so we could have prepaid.  They also had a happy hour on sail days in the mid afternoon and at 9:00 at night.  The fact that a 15% gratuity is added onto every order really makes a dent in the pocketbook, especially when you are already paying for the daily gratuity.

As for the ship, it was very small with only 600 or more passengers and by the end of three weeks you pretty much knew everyone on board and their business.  A little too intimate for my taste.  Many of the passengers were on board for the full "world cruise" of 180 days.  I would go out of my mind being on such a small vessel for that length of time.  The ship is old and everything on it is old and tired and in dire need of an upgrade.  When you sat in the restaurant or lounge chairs,  you sunk down so low you almost needed a winch to get up.

The casino offered four tables and a handful of slot machines that were always busy.  The cabaret lounge and stage area was small and always packed.

The crew were super friendly and the staterooms immaculate...if old and dated.  The food and daily selection in the dining room and at the buffet were exceptional and often the buffet would offer themed lunches that were great fun.

So, all in all, it was a pleasant experience, especially if you like small ships and long cruises.

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5 out of 5

Festive Panama Canal transit with new friends! by mhcapitol

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Sail Date: / Traveled As: Family (older children)

We wanted to see the Panama Canal but had to work around the school calendar.  We chose the full transit voyage on the Pacific Princess (17 nights) because we liked its intimate (680 passengers) atmosphere from an earlier trip aboard. 

 

We sacrificed larger ship amenities, but there were lots of holiday decorations, a very competitive gingerbread house contest (we now know we have to bring ornaments from home to decorate the house!), a visit from Santa (who came by tender without reindeers),  Christmas/New Year's Eve shows and parties, a craft session where we made posters for the Panama Canal transit (ship photographers disembarked to take photos of passengers holding signs greeting the people on shore), etc.

 

Bill Fall offered lectures on the Panama Canal and the ports we visited.  He was also available for informal question sessions nearly every day, and of course, pointed out salient things while we transited the Canal.  He was approachable and knowledgeable, an asset to our trip.

 

Pacific Princess does not have a dedicated kid's club, but when there are 20+ children on a voyage, the card room becomes the kid's club.  Emily and Carole were hired to entertain kids of all ages (3-17) and did a fantastic job engaging all of them.  They arranged for Mr. Fall and the Earth Science lecturer to give talks to the kids about the Canal and science topics.  Because two of the captain's daughters were in the club, the kids got a special tour of the bridge. 

 

We joined a group of fantastic Cruise Critic folks on a private tour, took another private tour by ourselves, and took two ship tours.  The ship tours were very expensive, but my daughter wanted to swim with dolphins in Cabo (if you're on a cruise ship, the Dolphin Center won't let you make a booking and because we only spent 5 hours in Cabo, a walk-in visit might have not worked) so we booked this through the ship.  There was a positive side on taking a couple of the ship's tours: we met fellow passengers whose company we enjoyed the rest of the itinerary. 

 

Regarding the Panama Canal transit, passengers cannot access the bow of the ship because it's an open working part of the ship.  So passengers had to observe the transit from deck 11.  There are blue glass panels on that deck.  They had not been cleaned and were salt encustred so taking photos through the glass was not a good idea.  Many passengers stood on the sides of deck 10 (running track) to get a clear view but this was from the sides and not the front of the ship.  I got a couple of good shots of the gates by standing on a lounge chair on deck 11.  We then went to deck 5 starboard.  The photographers were taking photos on that side of the ship -- our cabin was on the port side.  By standing on the open but sheltered deck 5 area, we were protected from the sun (very hot, humid) and could observe how the ship went up as water entered the Miraflores locks.  At first, we were facing the lock wall, but as the ship rose, we were above ground.  Thus, taking a small ship to transit the Canal was a good idea: by standing at a low deck, we experienced what people who are in a much smaller vessel see when they are in the locks.  For the Gatun locks later in the day, I stood on the pool steps at the Lotus Spa on deck 9.  Full view over the blue glass panels.  No standing on tables or lounge chairs.  Getting a Lotus Spa pass was a great idea.

 

In sum, there were pluses and minuses as in any trip, but overall our experience aboard the Pacific Princess was excellent.  Wonderful crew and fellow passengers made it a festive way to spend Christmas and New Year's! 

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5 out of 5

I had to leave early but enjoyed while I was there by magikrun

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Sail Date: / Traveled As: Singles/Friends

The Pacific Princess is a smaller cruise ship which was an interesting experience. The people who work on the ship interact with the customers more so than on other cruise lines due to the size of the ship. The night time shows don't include aerialists (which I've seen on other ships), but that is due to the size of the ship. Also, there is assigned seating for dinner, though the maître d is open to changes in your meal time/ seating arrangements if available. I really liked how overall the atmosphere was more relaxed and service was wonderful.

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3 out of 5

French Polynesia is a great place to visit via ship by rwiderman

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Sail Date: / Traveled As: Singles/Friends

I have always dreamed of going to French Polynesia. Booking a cruise is the best way to see the islands without having to worry about food, transportation, and/or how to book excursions.  I usually take large cruise ships a few times a year to enjoy the shows, food, spa, etc ... but this ship isn't for that.  The ship is small, the pool closes by 8pm.  The pool bar closes by 8pm.  The shows are one step up from high school performances.  The casino is small, and the dining options are limited.  Some of the lounges and my bathroom smelled of mildew and mold.  They do all they can to keep this ship in shape ... but it is where fun goes to die.  If you are 80 yrs old, then this ship is perfect for you.  

I had a great trip, one of the best trips of my life.  And the Pacific Princess fitted all my needs to facilitate a trip to French Polynesia.  But for any other destination, I can't imagine sailing on it again.

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5 out of 5

Relaxing trip by emsopko

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Sail Date: / Traveled As: Couple

We were very pleased with our experience with Princess Cruises.  The staff was friendly and very interactive with the quests.  Great itinerary with enough time to see the islands. We really appreciated the ability to use the ship as a hotel before and after the cruise; plus they allowed us to stay on the ship our last day until our paid departure with the cruise line. 

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4 out of 5

French Polynesia Cruise on Princess by mjm11776

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Sail Date: / Traveled As: Couple

Beautiful islands but the 10 day trip is a bit long.  Adding two sea days to travel to a remote atol was rediculous since there is nothing to do on that atol except snorkel or dive.  A 7 day trip without that atol diversion would have been better.  The small Princess ship was ideal for these islands.  The Princess staff were great.  The food was excellent.  

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5 out of 5

Dream vacation by rush005

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Sail Date: / Traveled As: Singles/Friends

The cruise was unforgetable despite the weather did not play on our favor, overall the trip was real nice. The ship was clean and the employees were always wanting to help and curteous.

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