Overrated Ovation of the Seas VERY POOR experience
Ovation of the Seas Cruise Review to South Pacific - Australia
15 Night New Zealand (Sydney Roundtrip)
Sail date: December 15, 2016
Ship: Ovation of the Seas
Cabin number: 7180
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
As very experienced cruisers with close to 30 past cruises we Definitely would NOT recommend this ship to anyone. The best part was of our trip
getting offf the ship halfway through the cruise. Most attractions were either closed or broken most of the time. On the rare occasions that things were operating the lines were long and the experience very short and disappointing. We were told that we would be dining in a different themed restaurant every night and this was not the case. No steam or sauna in the locker rooms. A very small, very poorly designed thermal suite was available at a pricey additional charge and often times the steam room was broken. It is also a coed facility. Mattresses were hard and no supplemental padding was available. Most entertainment was fair at best and often canceled and rescheduled. Ports of call canceled which left many sea days with nothing to do as there were no real activities offered other than gambling and sales pitch type of seminars in the spa. Outdoor decks were often CLOSED due to poor weather. Ifly, Northstar, flow rider, walking tracks etc. all located on outdoor decks and not accessible. Flowrider not operating properly much of trip and when operating correctly & when operating staff arrived late and quit early most of the time most of the time. Staff also lost key to basketball hoops and bumper cars. We were told there is only one key which is really hard to believe. Much difficulty with the spa when trying to book appointments. We attempted to rectify many situations by discussing with upper management and things only got worse. We have never before left a cruise halfway through but things were so bad that we decided to disembark the day before Christmas Eve and attempt to make other arrangements to salvage what was left of our vacation.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Do not sail on the Ovation. You will be disappointed. You will only get to use the I fly once for less than 2 min if at all for the entire cruise. Same goes for bumper cars and the North Star. These are gimmicks not real attractions. Often they are closed or not working at all.
Ports of call
Port Chalmers (Dunedin), New Zealand
8 Comments
cro8 7 years ago