Guest Services on Ovation of the Seas

Amazing loved it

I went there twice and each time my issue was promptly addressed to my satisfaction.

The few times we talked with them were met with friendly faces and quickly helped with our needs.

Pretty handy, call them up a few times every day so they set up the escape room if that is what you want to do, they have a copy of the daily planner and the staff are really nice .

Always tried there best

The crew worked hard throughout but the Guest services needs to be bigger or you need 2 areas for the service required. The person we would like thank for their help is Diana. She was the one that allowed our cruise to begin after the 1st week.