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153 Oosterdam Reviews

Great trip with some wonderful ports. by shar1221

Sail Date: / Traveled As: Family (older children)

Ship needs to be refurbished. But overall, the staff was great and we enjoyed the ports.

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1 Comment

Holland America is now mundane and bottom-line cheap. by llghere333

Sail Date: / Traveled As: Couple

This was our 59th cruise. Holland America was the Grand Dame of cruise ships up until a new president was installed 3 years ago. They are now a cheap cruise with serious crew cutbacks and elimination of amenities. Obvious emphasis is on bottom-line profit and less on passenger comfort and attention to the little things. They were once our number one favorite because of their appeal to older passengers and sedate amenities. Today, in our minds, they rank fifth along with Carnival by trying to appeal across the board to everyone and in the process have lost their branding. All of this was confirmed with fellow passengers who said they were disgusted with the decline in the Grande Dame and their lack of attention to the small things.

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4 Comments

Fantabulous Relaxing 7 Days!!! by ilene53

Sail Date: / Traveled As: Couple

From Day 1 to Day 7 Holland America was a dream come true. We were extremely pleased with every little detail right up to the big details. We are in our mid sixties and our cruise was so laid back and as relaxing as you wanted it to be. We loved them so much that we booked an Alaska cruise on Day 7 on the same ship. Book HAL for your next cruise!!!!

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3 Comments

10/10 Will be back for more! by ChaunceyLynn

Sail Date: / Traveled As: Singles/Friends

We enjoyed everything, from the entertainment, to the food, to just relaxing on the top deck! I'm surprised how windy it can get, but the sun rises and sunsets were worth it alone.

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great itinerary, but very disappointed in cruise line by COMarti

Sail Date: / Traveled As: Couple

This was our first Holland America cruise and will probably be our last. Food was very low quality and tasteless. Only good food was at the restaurants that you had to pay extra for. Dining very disorganized. Many folks were wait listed for early dinner, yet many assigned it never came. Many empty seats. Special thank you lunch from captain was horrible food and service. We were warned by our waiter not to go, but went as we thought he was exaggerating, he wasn’t. Food choices very limited, waiters got orders wrong, we had to wait long time for service and could not get water glasses refilled. Very few on board activities we were interested in. Pickle ball scheduled and advertised but didn’t happen. Table shuffle board did not have sand so table not playable. On boarding and off boarding was very smooth. Went on a few excursions. Although planned well, too many guests came that were not capable of climbing stairs when it was clearly stated or mountain biking again clearly stated. They slowed down the groups and changed what we could do. Luckily we had only purchased 3 through the cruise line. Will not do that again. Really enjoyed the excursions I booked through Costco and other vendors. Smaller groups and folks that were able to handle how strenuous the activities were.

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Was this review helpful? 10

Amazing...thank you Holland America by jdimoff23356239

Sail Date: / Traveled As: Couple

Both my wife and I very very happy and pleased with our trip. This was a celebration of our 25 anniversary, and we had dreamed of this trip our whole marriage. I was amazing, thank you Holland America for making the trip so memorable.

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3 Comments

Relaxing by ggoodwitch

Sail Date: / Traveled As: Couple

Nice & relaxing. Enjoyed the food and not having to cook. Enjoyed our room & our veranda.

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1 Comment

A trip of a lifetime by rogyanks

Sail Date: / Traveled As: Couple

The overall experience was terrific. The Disembarkation was a mess. Seems like every ship was in port at the same time. Buses were there but, you there was lack of direction.

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2 Comments
4.9

A definite yes! by hl6882t

Sail Date: / Traveled As: Couple

I would go again on this cruise. Holland America is the best line I’ve been on thus far.

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Was this review helpful? 9
1 Comment

Really great cruise to Mexico by bhdickson

Sail Date: / Traveled As: Family (young children)

This was a great cruise from start to finish. The ports it visited are really good ports. The food was excellent and the service we had was very good. Everything went very smoothly and we were really sorry to have the week end.

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4.0

Overall Holland America is a... by Joey483

Sail Date: /

Overall Holland America is a great cruise line. I have been on MANY cruises, and MANY cruises to Alaska. I have as well been on a variety of Cruise lines. I had enjoyed our cruise to Alaska onboard the Oosterdam. The ship itself was amazing and recently renovated & looked very modern and up to date. Holland America Line is more targeted towards the Older crowd, although throughout the years I have noticed that there have been a lot of variety in the age groups. In thus cruise exactly there were about 100 teenagers, many 20-30 year olds and surprisingly a lot of kiddos. Such itinerary was amazing and interesting, it consisted of - Seattle Wa, Sea Day, Juneau AK, Hubbard Glacier, Sitka AK, keitckan AK, Victoria CA & back in Seattle. It down poured In both Juneau & sitka. Which were disappointing although nothing we could do, it by far did NOT ruin the trip for us. Hubbard Glacier was amazing although foggy. I had taken many pictures. I would certainly suggest Hubbard Over other glaciers. The food in the buffet was great, both in the Lido & the dining room(s). Lines were not long in the lido which was good compared to other cruise lines. Holland America is very good about health aboard their ships. Instead of having the passengers grab the food they hand you the food, you may think thus would cause lines etc, although surprisingly it did not, which is good and helps create a healthy environment onboard their ships. There was a little wait for the food in the Dining room, although nothing exponential. Our waiter was amazing, his name was Agus. We had gotten very close with him throughout the whole 7days as we went to the Dining room EVERY night of the cruise. He made the cruise itself better and more enjoyable. All staff onboard Holland America Line ships are very conscientious, exciting, positive & care about making your cruise more enjoyable. I enjoy the staff onboard Holland’s ships more than others because they are so very positive and care about you, they remember your name over the smallest things, overall Holland has an amazing staff team. The ship was kept very clean and nice looking. Like I mentioned earlier it were renovated last year & is going to be renovated once again this year. All HAL ships are removing the Northern Lights and replacing it was a gallery bar or something other (this is coming from an Officer who mentioned this to me) HAL is making an effort to make ships more modern and include more technology in their ships. Touchscreens are seen throughout the ship, illuminated maps, Televisions w/ many movies. Billboard Onboard was a soothing and calm area onboard and a good area to chill with a group of people. Entertainment wise was not the greatest I have encountered. The cruise director her self was not good. She did not involve herself in many activities and you only saw her at the shows. She were very bland and not interesting. The Dances were not great either and the dancers were off at times. The comedian was AMAZING. They as well had a “Comedian & Magician” he we’re approximately in his lower 20’s was not good at all. He were not funny and had corny jokes. He had only done 2 tricks throughout the show and messed up on 1 of them. He was not funny nor was he good at magic, which ruined it for me. Overall GREAT cruise and I am definitely going to recommend & probably go on another one LOL. If you guys have any questions let me know & I will respond unbiased.

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3 Comments

I don't think I'm the target audience for this cruise by eolyn

Sail Date: / Traveled As: Family (older children)

I'm in my 30s and perhaps that is the problem, I know that we are not the target audience for this cruise. We went with my father in law who is in a wheel chair and I will say that they did a reasonably good job at making things work for him. I suspect better than other lines. Their ground staff was in constant confusion and no one really knew what was going on, getting things resolved took multiple phone calls. Our pre-cruise hotel was oversold and holland completely dropped the ball on that and the transfers. The post cruise transfer was also really poorly managed and required standing the sun for 3 hours with our bags. But - they did have options for people in wheel chairs and it more or less worked out. At one port, they didn't have any employees in the terminal and sent us the wrong direction killing 30 minutes of our tour. The activities onboard were the worst I've ever experienced. I don't know if the cruise director has any additional staff helping her, but I only ever saw her. They didn't really schedule any activities, certainly nothing after 8pm. Many days were spent reading since there was nothing to do other than seminars trying to get your money or live classical music. Trivia was only scheduled in the middle of dinner every day. no Karaoke. no other little things to do to pass the time. Feedback was provided via their mobile "app" but no one ever followed up. Speaking of the mobile app, it's not a mobile app, but a web page really. Carnival (their parent company) has a brilliant mobile app which includes chat and other feature and the ability to message people. While holland has this function, it doesn't notify the other person, which makes it useless. The food and service was second to none, mostly. Things are a bit confusing since they try to offer additional service over other lines - like you can't put food on your own plate at the lido, they get you drinks and such, but they don't have the staff to really handle this efficiently, so I ate breakfast without drink 2 or 3 times. Being a bit more pushy would have likely worked to help me. High end food options were everywhere, smoked salmon on the lido buffet in the morning, real, quality lobster tails in the main dining room, etc. Note that breakfast in the main dining room was actually a bit worse than the lido breakfast. It didn't have any additional options, actually less options. All in all, it was a good cruise, but I don't think I'm their target audience. I wouldn't pay a premium for this cruise over NCL for example.

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Was this review helpful? 8
2 Comments

Great December Cruising by Peachie57

Sail Date: / Traveled As: Couple

A 14 day back-to-back Eastern and Western Caribbean cruise is a great way to see a variety of locations within one trip. The excursion in Fort Lauderdale between the two trips gave us an unexpected way to see something different on the mainland. Kept same cabin and same wonderful cabin stewards for the whole trip and thoroughly enjoyed the entire Holland America staff.

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1 Comment

Excellent winter break by jh53627656

Sail Date: / Traveled As: Couple

Good first cruise, attentive and friendly staff, good food. Wish Explorer Cafe opened earlier.

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4 Comments

Oosterdam Panama Canal Cruise by conkenrileth

Sail Date: / Traveled As: Large Group

Most of it was great had some problems because the ship was going into dry dock after our cruise so it had some things that needed fixing and seemed like they just wanted the cruise over.

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Entertainment Lacking. by bcg1x

Sail Date: / Traveled As: Couple

Changes made to ship configuration are not an improvement. The Crow's Nest has been mad e into a library exclusively. We used to enjoy nightlife, live musicians and DJ music and dancing in this space before the changes were made, but no more. The rest of the entertainment on board was underwhelming. BB Kings music venue was OK, Billboard Piano Bar was OK, Mainstage entertainment was not great. There were no live musicians at all throughout the entire week on the pool deck (Lido). Most cruises have parties on the pool decks, but no this one. Service was exceptional as expected for HAL. Food was very good every night in all venues. The bars were out of limes for 4 days during the 7 day cruise. What? No margaritas? Not good.

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one of the best cruises ever! by jerrykoch

Sail Date: / Traveled As: Large Group

very enjoyable cruise. we received excellent service from a very polite and competent crew. food went beyond our expectations and the ports were beautiful. Kotor was a real surprise! there was nine of us and we had the time of our lives! thank you holland america for a wonderful vacation.

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5 Comments
4.6

Exceptional service and cruise on Holland America by wulfie2

Sail Date: / Traveled As: Family (older children)

This is our first time on Holland America but it will not be our last. This line draws a more mature, low key crowd with few to no kids. It was quiet, low key and lovely. Just our style!

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Was this review helpful? 7

Mexico with the Melvilles 2018 by shelleythompson

Sail Date: / Traveled As: Couple

Had a great time with our long time friends on this cruise. overall it was great, just a little disappointed that it being Valentines Day it was as if nothing was going on. They Showed a Animal Movie as the main entertainment that day. Hubby Loves Holland but I'm note so sure I do. Wait Staff were the best part of the whole trip and relaxing watching movies in my room.

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Average cruise to mexico by mstevens41

Sail Date: / Traveled As: Couple

Food and service great. Ports of call average but the hassle from the locals was not worth it.

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