Very upset in the beginning.........but ended well.......
Oasis of the Seas Cruise Review to Caribbean - Western
6 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail date: October 29, 2016
Ship: Oasis of the Seas
Cabin type: Balcony
Cabin number: 10148
Traveled as: Family (older children)
Reviewed: 8 years ago
Review summary
The Cruise was excellent once things were taken care of. When we got on the boat we went to guest services to find out how we received the extras that were outline in our package when we booked through BJ's travel. Guest service looked over the account and found no extras were listed. for example $50 on board credit, specility dinner for two, bottle Champagene. chocolate cover strawberries. Guest Services tried contacting BJ's travel with no success. i tried and was disconnected a couple of times. to finally be told that the vouchers were sent to my email, which we have no record of ever receiving. End result is everything was taken care of as we received a call from guest services the next morning saying everything is all set and sorry for the inconvenience. Other than that hiccup which took a couple cocktails to calm down from and receiving the news the next day. the cruise turn out to be the best ever. my review would have be an excellent if we didn't have that hiccup.......
Ship experiences
Food and Dining
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Children's Programs
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Ship Quality
Cabin / Stateroom
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