and royal caribbean customer services were both bad

Oasis of the Seas Cruise Review to Caribbean - Eastern


Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 09, 2016
Ship: Oasis of the Seas
Cabin Type: Inside
Cabin Number: 7279
Traveled As: Family (young children)
Reviewed: 1 year ago

We experienced a very unorganized and confusing travel agent with . We also experienced VERY BAD customer service on our Royal Caribbean cruise. 

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5
bad customer service. great house-keeping staff.

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
very very tiny... felt like a closet

Ship Tip

Don't expect to be helped by their customer service counter

5 out of 5
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